Frequently asked questions

How much does Buildertrend cost?

Our Core package will give you everything you need to streamline your project management for $299/month. Need more advanced features? Check out our pricing page to learn more.

Does Buildertrend have a mobile app?

Yes! You can download our app from the App Store or Google Play. Just use the same username and password as you do on the desktop site.

Can homeowners use Buildertrend?

You bet. You can invite homeowners to collaborate on their project with you through the Customer Portal. Homeowners create their own usernames and passwords, so information remains secure. Schedule a demo to see it in action.

What will the homeowner see when they log into Buildertrend?

Your clients will see their own portal within Buildertrend, which displays project information and updates. They can check out the job price, status updates, real-time weather reports and more.

What does my Buildertrend subscription include?

Your monthly Buildertrend subscription comes with:

  • A dedicated Buildertrend team to train you and answer any questions you have. After you sign up, you’ll get a custom on-boarding plan and unlimited support.
  • Setup assistance and data entry to quickly prepare you to create your first job.
  • Branding and customization of your Buildertrend account so it feels like a true extension of your business.
  • Access to our exclusive Pro Services and additional integrations.
  • 30 days to try Buildertrend. If it’s not right for you, take advantage of our money-back guarantee.

Can subcontractors access Buildertrend?

Yes, you can invite your subcontractors to access Buildertrend for free. They only see the jobs, documents and tasks you choose to share with them.

Do I have access to my entire account from the mobile app?

Yes, the Buildertrend app has the same features and functionality as the desktop site. Even when you’re on a job site, you’ll always have access to your job details, leads and communication.

Can I upload and store project-related files in Buildertrend?

You can easily upload and store any of your files (documents, videos, photos) to your Buildertrend account. See more of what you can upload to Buildertrend during a live demo.

Careers

What if I don’t see an opportunity that suits my interests?

We are constantly growing our team. Keep an eye on our Careers page for future opportunities and follow us on social media for updates on new openings!

I applied and haven’t heard back. Who should I contact?

Please reach out to talent@buildertrend.com and a member from our team will get back to you!

What if I am interested in multiple positions? Should I apply for more than one?

Sure! Our talent and recruiting team will determine what the best mutual fit is and consider you for one or potentially multiple opportunities.

How long does the recruiting process take?

Our talent and recruiting team reviews each application ensuring experience and specifications align with the role. After all, we want to be sure you are set up for success!

Some positions take longer to fill than others, but the entire process could take two weeks to two or more months. Not to worry! Our talent and recruiting team will communicate with you throughout the interview process, giving you updates on candidacy, timeline and expectations. If you ever have a question or would like an update, just holler!

What do I wear if I get invited to come for an onsite interview?

We are casual here! In fact, it’s likely that our interviewing team will be in jeans. We want you to be comfortable, so we will leave the dress code open and up to you.

If I get hired on, what should I expect the onboarding process to look like?

One of our talent and recruiting team members will work with you to make sure you have everything you need in advance of Day One. We will send you onboarding documents to complete along with a snapshot of day one via email ahead of your first day.

You will be part of one of our hiring classes, where you’ll have the opportunity to meet and connect with other new fellow BT-ers. Day One is designed to be informative, stress-free and fun!

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