Frequently asked questions about Buildertrend

Buildertrend is an all-in-one construction management software built to help home builders, remodelers and specialty contractors run their businesses more efficiently. With Buildertrend, you can manage projects, communicate with clients, track financials and keep your entire team connected in one place. It’s like having a digital hub for your construction business.

Buildertrend is trusted by established home builders, remodelers and specialty contractors who are ready to take their businesses to the next level. Our customers are already running successful companies – often generating $1 million or more in annual revenue – and they use Buildertrend to gain tighter control of their projects, finances and client relationships. If you’re an experienced contractor looking for software that supports growth, efficiency and profitability, Buildertrend is built for you.

Unlike many construction apps that only solve one piece of the puzzle, Buildertrend combines sales and project management, financial tools and client communication in a single easy-to-use platform. That means less switching between programs and more focus on finishing jobs profitably. Plus, with dedicated onboarding and 24/7 customer support, you’ll have a partner who helps you get the most out of your software from day one.

Buildertrend’s most popular features help contractors manage every part of a project from start to finish. Project scheduling, estimating, budgeting, change order tracking, client communication and document storage are among the tools builders rely on most. Together, these features give you complete visibility into your jobs and keep your team and clients on the same page.

Every feature in Buildertrend is designed to connect seamlessly across the entire project lifecycle. From pre-sale proposals to project scheduling, subcontractor management, client approvals and financial reporting, all your data flows together. That means fewer errors, faster decisions and a smoother experience for both your team and your clients.

Yes. Buildertrend integrates with popular accounting systems like QuickBooks and Xero, as well as CRMs and other tools you may already be using. These integrations reduce double entry, help keep your financials accurate and make it easier to manage every aspect of your business in one place.

Absolutely. Buildertrend has a full-featured mobile app for iOS and Android, letting you manage projects, communicate with clients, approve change orders and track job progress from the field. You can stay in control even when you’re on the job site or traveling between projects.

Yes! Buildertrend makes it easy to keep clients in the loop with a Client Portal, AI-powered updates and real-time access to project schedules, budgets and daily progress. By giving your clients visibility and quick responses, Buildertrend helps you build stronger relationships and a reputation for professionalism.

Buildertrend includes a suite of financial tools designed for established contractors who want complete control over their budgets and cash flow. You can create detailed estimates, manage change orders, track expenses, generate invoices and see real-time profit reporting all in one platform. Plus, with integrations to QuickBooks or Xero, your financial data stays accurate and up-to-date without double entry – helping you make smarter, faster business decisions.

Buildertrend pricing is personalized for each business. We take into account your builder type, annual revenue and specific business needs to provide a custom quote. This ensures you’re only paying for what makes sense for your operation, so your investment aligns with your growth goals.

Yes! Every Buildertrend plan includes the full collection of features – lead, project, financial and client management. You don’t need to worry about hidden add-ons or paying extra for the tools that will truly help your business run efficiently and profitably.

We don’t offer a free trial because we know that only fully committing allows you to see Buildertrend’s real value. Instead, we provide free personalized demos where you can see exactly how the software will work for your business and get a hands-on walkthrough with one of our experts. This ensures you’re set up for success from day one. Or take a virtual tour of the product to get a sense of how Buildertrend works.

Buildertrend offers two onboarding tiers to fit your business needs. Tier 1 helps with initial data setup and provides a digital learning path so your team can master Buildertrend at their own pace. Tier 2 is more hands-on, with full data and financial setup, custom 1:1 coaching, personalized trainings and ongoing guidance for the lifetime of your account. You choose the level of support that works best for your business.

Every Buildertrend customer has access to our award-winning support team. You can get help by phone, email or live chat – always with a real person. Whether you have a quick question or need step-by-step guidance, our team is here to make sure you succeed.

Yes! Buildertrend offers a robust library of 24/7 resources including a help center, role-based online courses and certifications, live and on-demand webinars and daily virtual group trainings. These resources are designed to help your team learn at their own pace and master every aspect of the software.

Absolutely. For businesses that want even more hands-on support, Buildertrend offers premium services like Buildertrend University and Onsite Consulting. These programs provide in-person, personalized guidance to optimize your processes, improve team efficiency and ensure you’re getting the maximum value from Buildertrend.

Yes. Buildertrend takes data security seriously. We use industry-standard encryption and secure servers to protect your business information, financials and client data. Your data is safe, and you can have peace of mind knowing your projects are fully protected.

All Buildertrend data is stored securely in the cloud on highly reliable servers. This means your information is accessible anytime, anywhere, while remaining safe from hardware failures or local system issues. You and your team can collaborate confidently, knowing your data is always backed up and secure.

Absolutely. Buildertrend lets you manage permissions and control who can see or edit different parts of your projects, financials and client communications. You decide what each team member, subcontractor or client can access, giving you complete control over your business data.

Subcontractors can access Buildertrend to submit bids, view schedules, track tasks and send in daily progress. This keeps them aligned with your project timelines and ensures communication flows smoothly, reducing delays and misunderstandings on the job site.

Clients can log in to their own portal to see real-time project updates, approve selections and change orders, review schedules, pay invoices and communicate with your team. This transparency helps build trust and keeps clients engaged throughout the project.

Your internal team can manage tasks, track budgets, assign responsibilities and collaborate on projects all in one place. Whether it’s project managers, office staff or field crews, Buildertrend gives your team the tools to stay productive and aligned.

Yes! Buildertrend is built for a wide range of construction professionals:

• Home builders: Manage multiple builds, budgets and client communications with ease
• Remodelers: Track ongoing renovations, change orders and subcontractor schedules.
• Specialty contractors: Keep specific trades organized and connected to the larger project workflow.

Most established contractors begin seeing measurable improvements within the first few months of using Buildertrend. By streamlining project management, reducing errors and improving communication, many businesses recover their investment quickly while increasing efficiency and profitability.

Buildertrend customers report faster project completion, fewer delays and improved financial oversight. On average, contractors see better profit margins, reduced administrative overhead and stronger client satisfaction – helping them grow their business while maintaining quality.

In today’s competitive construction industry, managing projects, teams and finances manually can lead to errors and missed opportunities. Buildertrend centralizes every aspect of your business, giving you real-time visibility and control. This ensures projects run smoothly, your team stays aligned and your clients are impressed – helping you maintain and grow a professional, profitable operation.

Yes! Contractors using Buildertrend have reported up to 35% year-over-year growth, 50% increase in productivity, 20+ hours saved per week and 80% less daily phone calls. Check out our full list of case studies to see more real builder results.