Client experience and service

How to ensure a great relationship with your contractor

Your relationship with your contractor can make or break your experience. Ensure transparency with construction software like Buildertrend.

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Ensuring a cohesive, transparent relationship with your contractor is the key to a successful home build or renovation project.

At Buildertrend, we make it a priority to not only make construction pros more successful, but to also give them the tools they need to provide the best experience for you. We also know that in order to keep you involved, contractors should have a home building software like ours. Hiring a contractor who uses our communication features will help make your new home build or renovation project as stress free as possible.

Transparency is an essential component when deciding how to choose a contractor and forms the foundation of your relationship. Buildertrend’s communication features are must-haves for managing successful construction projects. Contractors who use Buildertrend can keep your home build or renovation on track and are less likely to leave things out with features like Comments.

Comments within the Customer Portal work like text messages. They can be added to Daily Logs, To-Do’s, Photos, Documents and Selections – to name a few. Comments allow for quick communication between you and your contractor, so everyone’s always on the same page.

Stay up to date on your project timeline

A delayed construction timeline is irritating for you as the homeowner. Avoid this conflict by communicating openly with your contractor. Contractors who implement Buildertrend will be less likely to miss deadlines and will be more clear about the completion date for your new house or project.

Part of being a professional contractor is being able to finish jobs on time. Buildertrend makes sticking to timeline easy. Providing quick updates with the Comments feature is one way contractors can ensure you’re actively involved. Comments allow contractors to send updates or answer your questions in a fast and professional manner.

Collaborate with your contractor and never be left to wonder

Clear communication makes effective collaboration possible. Conflicts often arise when communication breaks down between you and your contractor over simple change orders or an increase in price for building materials. Keeping everyone updated will keep your home build or remodel running smoothly while reducing any friction.

When building a relationship with your contractor, it’s important that they make it a priority to stay connected with you. Throughout the job, your contractor or builder should be collaborating with you on decisions about your product selections, change orders and other finishes. And by choosing a contractor who uses Buildertrend, you can log in to the Customer Portal at any time read or add Comments. Your contractor will then be automatically notified of your feedback in real time, which makes collaboration a breeze.

Be involved every step of the way

An unresponsive contractor can quickly derail your dream home’s construction process. Receiving little to no updates about your new home or project is not only frustrating, but it can lead to mistakes. Wrong appliance selection, incorrect paint colors, design miscommunication – you get the picture. Luckily, with the use of Buildertrend’s home building software and its communication features like Comments, the days of infrequent updates or only seeing the finished job are over.

As the homeowner, you’re excited about your project, and you want to be involved in the process. With Buildertrend, you can be! Staying connected with your contractor is crucial to your project’s success, and it’s a great way to ensure you have input on your new home build or remodel.

Buildertrend also gives you and your contractor access to the mobile app, which allows both parties to view and add Comments from anywhere at any time. The mobile app’s flexibility gives you more responsive, timely communication – ultimately leading to a better relationship with your contractor.

Build better relationships with contractors who use Buildertrend

Knowing how to choose a contractor for your home build or remodel should be easier if you know they use Buildertrend. By picking a Buildertrend contractor, you’ll never miss a detail because all communication is in one place, and you can log in at any time to view and add comments.

Your home is a huge investment. Be involved every step of the way.

About The Author

Chelsea Cole headshot

Chelsea Cole Chelsea Cole is a senior content marketing specialist at Buildertrend

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