Partner-led webinar
7 ways to keep clients happy – and leads knocking on your door
Tune in to this co-hosted webinar with the podcast hosts of the “Modern Craftsman” to discover how you can keep your clients satisfied – and use their feedback to improve processes and attract more business.
What you can expect from this webinar:
Communication tips
Learn unique tactics to reduce client frustrations by keeping them involved and in the loop throughout the entire building process. We’ll walk through actionable strategies you can implement today to ensure every client leaves a 5-star review, refers you to their friends and comes back to you for their next project.
Reputation management
Understand why client satisfaction is key to the success and reputation of your construction company. Plus, discover how technology helps keep your clients happy from start to finish.
Q&A with construction pros
Nick Schiffer and Tyler Grace – hosts of “Modern Craftsman” and construction strategy specialists – shared their expertise on client communication and how it integrates with Buildertrend.
Nick Schiffer
Owner of NS Builders in Boston
Meet the speakers
Nick Schiffer, owner of NS Builders in Boston and co-host of the “Modern Craftsman” podcast, leads a team of experienced carpenters, project managers, cabinet makers and apprentices. He started his business in 2014 and has turned it into one of Boston’s most sought-after builders. Constantly challenging himself and his team, there’s nothing standard about their approach.
Tyler Grace
Owner of TRG Home Concepts in New Jersey
Tyler Grace, owner of TRG Home Concepts in New Jersey and co-host of the “Modern Craftsman” podcast, is an interior remodeling contractor focusing primarily on kitchens, bathrooms and finish carpentry. His mission is to deliver a quality product to his clients while creating and maintaining value through efficiency and smart project coordination.
Charley Burtwistle
Senior director of core subscription at Buildertrend
Meet the moderator
Charley Burtwistle, senior director of core subscription at Buildertrend and co-host of “The Building Code” podcast, Charley joined Buildertrend as a data analyst intern in 2018. Over his 6+ years working cross functionally across departments, he and his team have worked to enhance the sales, onboarding and long-term experience for our builders – ensuring every customer sees success with our tools.