What communication features are included with Buildertrend?

Buildertrend includes every communication tool in your subscription, including Client Portal, Sub Portal, Messages, Chat and File storage. Everything is connected to the job, so your team, clients and trade partners can stay informed without relying on disconnected texts, emails or spreadsheets.

How do AI-powered Client Updates work?

Buildertrend's AI-powered Client Updates automatically generate professional project summaries using real-time job information, helping you keep clients informed in just a few clicks. Instead of manually writing progress emails, you can quickly review, personalize and send updates that save time while improving transparency and the overall client experience.

Can clients and subcontractors communicate directly in Buildertrend?

Yes. Clients can access their personalized Client Portal to track progress, review documents, send messages, make selections and sign contracts electronically. Subcontractors and trade partners can access the free Sub Portal to view schedules, communicate with your team, receive bid invitations and stay aligned throughout the project.

How does Buildertrend help reduce phone calls and emails?

Buildertrend centralizes communication so everyone has access to the latest project information, documents and conversations. With real-time messaging, project updates, shared files and self-service portals for clients and subcontractors, your team spends less time answering repetitive questions and more time keeping projects on schedule.

What happens after a bill is submitted?

Once a bill is captured, Buildertrend automatically creates a draft cost record, routes it through your approval process and moves it toward payment – all while tracking its status every step of the way.

Does Buildertrend’s Bills feature integrate with my accounting software?

Buildertrend helps connect your project management, job costing and payables processes while syncing financial information with supported accounting integrations – including QuickBooks, Xero and Sage Intacct – reducing duplicate work and improving accuracy across systems.

Is Buildertrend’s Bills tool included with my Buildertrend subscription?

Yes. The Bills tool comes included with your Buildertrend subscription, so you can streamline bill capture, approvals and cost tracking without paying for another standalone payables tool.

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Q: How does Buildertrend use AI to reduce manual bill entry?

Buildertrend uses AI bill capture to automatically create bill records from invoices and receipts. Instead of entering the same information multiple times, costs are captured once and flow through the entire payables workflow.

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