Latest and greatest in construction in Australia: Beyond Build Constructions

Show Notes

Jason Economos, Director of Beyond Build Constructions joins us on The Building Code, all the way from Down Under … or Sydney, Australia, to be exact.

When the Beyond Build team began using Buildertrend last year, they hadn’t had much experience dealing with a company based in the United States. However, with the dedicated Buildertrend Australia/New Zealand team working 4 p.m. – 2 a.m. CST, Jason’s group has had no problem with turnaround time on any questions they’ve had. For Jason, Buildertrend could be on the other side of the world or just down the road – he’d never know either way because of the great experience and communication the Australia/New Zealand team has provided.

For Beyond Build, they usually have three projects running at one time. Their market? Three-to-five-month projects, usually costing around $300,000 AU ($209,413 USD). In order to make three projects of that size happen at one time, Beyond Build recently expanded to a team of 10 people. Jason spends his time managing the business, instead of working in it, to make sure everything runs smoothly. And with the help of Buildertrend, he’s putting systemized processes in place to make things easier for now and the future.

What were things like before Buildertrend? Jason found it hard to keep an eye on his projects when he was in the office. They tried Excel Gantt charts, communicating through daily emails … but what they truly needed was one place for everything, which is where Buildertrend came to the rescue. Now, Jason can keep an eye on everything from behind his desk or in the palm of his hand.

Today, Jason starts his week a little like this: leaves the house at 5:30 a.m. to complete three site visits and then arrives to the office around 10:00 or 11:00 a.m. to sort out his week. He dedicates his days to specific activities; for example, Thursday may be dedicated to estimating, with no phone or email interruptions. His main focus is putting consistent processes in place, and it sure sounds like he’s well on his way. And, if you’re wondering, 5:30 a.m. is the norm start time in Sydney. From walking the dogs to running along the beach, early morning activities are common, and according to Jason, “… it’s a bit odd if you’re not up that early, to be honest.”

Something unique about Beyond Build Constructions? The “guarantees” they offer their customers:

  1. The communication guarantee. Each week, they organize a walkthrough with a director (either Jason or his teammate Mark) to go over the job with their customer and assess any changes that the customer wants. From there, the change orders, or “variations,” as they’re called in Australia, are put into Buildertrend directly after the meeting.
  2. The guarantee to have an independent building inspector come through upon completion. Beyond Build implements this guarantee to catch any issues that may have gone unnoticed, which also gives them the opportunity to fix them before their client moves in.
  3. Fixed build time guarantee. Simply put, whatever Beyond Build negotiates on their contract is their build time, no questions about it. Sure, there are unforeseen circumstances that might happen (like weather) that affects build time, but the client will be compensated for external accommodation to make up for it.

Beyond Build Constructions
Beyond Build Constructions Instagram
Buildertrend Homeowner Portal
Buildertrend Change Orders
Ozzy Man Reviews (Parental Advisory)

The Better Way, a podcast by Buildertrend:

Looking to improve how your team plans projects with the top residential construction management platform this year? Pick up Buildertrend project planning pro tips on the newest season of “The Better Way, a podcast by Buildertrend.” Subscribe and stream all six bingeable episodes on your favorite listening app now.

Follow us on social:

Instagram and Facebook

Listen to “The Building Code” on YouTube! And be sure to head over to Facebook to join The Building Code Crew fan page for some fun discussions with fellow listeners.

Transcript

Tom Houghton:

You’re listening to “The Building Code.” I’m Tom Houghton.

Paul Worth:

I’m Paul Worth.

Tom Houghton:

And today we have a special guest joining us all the way from Sydney, Australia, Jason Economos. Are you Greek?

Jason Economos:

A half Greek.

Tom Houghton:

Half Greek.

Jason Economos:

Probably the Aussiest you’ll ever meet.

Paul Worth:

A half Greek Aussie.

Tom Houghton:

That’s fantastic.

Paul Worth:

What time is it there?

Jason Economos:

Mate? We’re just rolling into 6:00 AM.

Paul Worth:

I mean, that’s a real fan right there. 6:00 AM, and he’s ready to go.

Tom Houghton:

He’s ready to go.

Paul Worth:

Perfect.

Jason Economos:

That’s it. What do they say gets the worm?

Paul Worth:

Early bird gets the worm. That’s right.

Jason Economos:

That’s it.

Tom Houghton:

Early Aussie gets the worm.

Paul Worth:

Damn straight. I hope it’s straight.

Tom Houghton:

We have a … I’ve actually been really impressed with the stats. We have probably about 10% of our listeners from Australia. And so, we of course love you guys, and we appreciate your support. So, tell your friends, all your Australia, friends, New Zealand, friends, anybody.

Paul Worth:

Yeah. You know, I think …

Jason Economos:

Will do.

Paul Worth:

A lot of our clients and prospects don’t understand that Australia and New Zealand is a great market for us. It has been for probably, I would say we took seriously marketing there and understanding feedback from our clients that it’ll work really well there about four or five years ago. Today, we have a full team here in Omaha, Nebraska we’re in central time zone that comes in at 4:00 p.m. central and stays until 2:00 a.m. And both for onboarding support and selling Australia, New Zealand market.

Jason Economos:

Yeah, it’s been great. I mean the turnaround we’ll inquire about, we’re relatively new with Buildertrend we’ve only been using you guys for maybe the start of this year, so three or four months. And we ask a lot of questions and very new to the program. So, our coaches same day reply. It’s great feedback it’s great customer service on our end, especially being on the other side of the world.

Paul Worth:

Yeah. Have you ever … In your business do you deal with any other software that is based in the U.S. Or Canada, or is this the first time you’ve done something like this?

Jason Economos:

Not as much as interaction is as Buildertrend is, but yeah, we do. We do use Cubit as well, which is part of a build soft, which is integrated with the Buildertrend. But in terms of overseas as direct and speaking every day with a rep, no, this is the first time really.

Paul Worth:

And so, it was a pleasant surprise that the turnaround time …

Jason Economos:

Yeah, definitely. Definitely. Of course. There’re a few questions with somewhere that’s based on the other side of the world, but you know, it’s just as easy, you guys could be 200 meters down the road, and we’d never know.

Paul Worth:

Right. Exactly.

Jason Economos:

Except for the accent, right?

Tom Houghton:

Except for the accent …

Paul Worth:

Tom is going to smile at everything like meters over miles.

Tom Houghton:

This is my favorite podcast.

Paul Worth:

You lived in the UK for a long time.

Tom Houghton:

Australia is different from England. Yeah. They’re part of the Commonwealth …

Jason Economos:

Very different. We started from there, but …

Tom Houghton:

Yeah, exactly.

Paul Worth:

Started from UK now you’re down under.

Tom Houghton:

Exactly.

Jason Economos:

That’s it.

Tom Houghton:

So, Jason you’re from Beyond Build Construction. Tell us about your role there. Tell us about your team, give us a rundown of the company.

Jason Economos:

Sure. So, my current role is I’ve taken a step back from the onsite stuff. It’s myself and my business partner, Mark. We usually have three projects running. Our market is the three to 500 grand renovations or three to five months sort of projects where we’ve recently in the last 12 months or so expanded. So, we can be taking on these three projects at once.

Mark, my partner is full-time on the bigger one more intricate, and we have two site foramens on the other two, running them with a team. We currently have five apprentices, a school base who we have one day a week, first year apprentice, second year, third year, fourth year, two site foremen and a carpenter. So, currently a team of 10.

And my role now is taking a step back and try and manage over the business instead of working in it and make sure everything’s running smoothly, Buildertrend, sort of helping us systemize processes in place. We’re very recently put on one of the girls in the office who takes care of majority of our marketing and a fair bit of admin stuff for us taking the another load off my shoulders and trying to stop wearing, so many hats in the business and focused on the things that we need to.

Paul Worth:

That’s great. Yeah. One of the things we talk about a lot in our marketing team and in our sales division is this concept of the customer journey. So, what was your journey as a business to know you were ready for that step of software? Like, what issues were you having or what pain points are coming up where you and your business partner said, this is a good time for us to look at this?

Jason Economos:

Well, as being mainly office orientated these days, it’s very hard for me to keep an eye on the three jobs going, the scheduling, as well as we’re growing, it’s harder and harder to keep track. You know, we’ve tried our Gantt charts on Excel. We tried the boys just sending us daily emails, but you know, we’ve sort of incorporated all this into the one stop shop, Buildertrend software using the daily logs, using the scheduling, we’ve systemized our sales process from an external software that I was using and incorporate that into Buildertrend.

So, they were the issues that we sort of had things were happening on the site, deliveries turning up, potentially it could be wrong. And a lot of my time was spent spending most of the time on site. Whereas now I can sort of keep an overview of everything from behind the desk.

Paul Worth:

So, was it when you made that decision to go more in the office that you realized all these different gaps in your processes, is that fair to say?

Jason Economos:

Yeah. Yeah, definitely. A little bit naive to what’s going on, but having a lot more time to sort of sit behind a desk in a controlled environment like the office. I mean my normal day would be, leave home around 5:30, do three site visits, get into the office by around 10 or 11 and then sort of trying to set my week for … Thursdays will be estimating and solely phone off, no emails and just trying to get consistent processes in place.

Paul Worth:

You see how he slipped in the 5:30 a.m. thing there.

Tom Houghton:

He did.

Paul Worth:

Bit of a humble brag. Yeah, same here though. No I’m saying I’m usually, I’m usually at the gym by five work by seven …

Jason Economos:

Mate, a lot of Australians are up at that time. The dogs are getting walked, everyone’s in their active wear, running along the beach. So, it’s a bit odd if you’re not up that early to me.

Paul Worth:

What is happening in Australia?

Jason Economos:

It’s pretty much the normal.

Tom Houghton:

I told you. The early Aussie gets the worm.

Paul Worth:

We’ve got to get there.

Tom Houghton:

We do. We do need to go down there.

Paul Worth:

Put it in the podcast.

Tom Houghton:

Paul and Tom live from Australia.

Paul Worth:

Can you see us in a convertible driving with the wind in my hair?

Tom Houghton:

It wouldn’t affect mine though. It’s too tight.

Paul Worth:

No, it would not.

Well, that’s great. I mean, I think that is relatable to a lot of our clients, right? When you finally take some time to, exactly what you said, to work on your business rather than in your business, or even better just take that 30,000 foot view of like, where can we get better? Everybody can get better, we can get better. So, that’s great to hear.

Tom Houghton:

Let’s talk a little bit … You mentioned you have a person that does marketing in the office. We’re going to put a link to your website and then also to your Instagram, because I loved your website.

When you go there, this contact us form pops up with a video and it’s just so dynamic. I absolutely love the use of video in it.

You want to talk about like you’ve got your video there. You’ve also got a great testimonial on there. What was the background on that, and how has that benefited you guys?

Jason Economos:

Well, as we’re sort of expanding and more and more guys are coming onto the team and my roles not directly hammering in nails, standing frames and hanging doors anymore, we realized that we’re trying to become more of a volume builder. So, we’ve got to sort of invest in our marketing and build the brand as well.

We find videos very engaging. They’re quite popular over, especially in Sydney, so we’re investing … We’ve got a great guy that comes out post job and got the drone going, and they’re all on our socials and website as I’m sure you’ve seen, but we find the great feedback from the videos, and it just sort of that point of difference between every other building company in Sydney.

But yeah, we sort of found the value in investing a bit in … Get the website up and running to bring in more leads and socials are super important in this day and age, and we found that sort of niche in the market now that we feel like if you’re not doing it in five or 10 years, you’re really going to be left behind.

Tom Houghton:

Definitely.

Paul Worth:

That’s a common theme every time when we’ve interviewed a client on this podcast, the category of lead management, getting your leads, how you manage them and then social is always just mixed in.

Tom Houghton:

Yeah. So, you guys are outsourcing video production and what about the Instagram stuff? Are you guys doing that in house?

Jason Economos:

Yeah. So, we’ve got an in-house marketing manager who’s … She works for us three days a week. She’s in here. She does a bit of admin as well, but she organizes all the videos. She’s got the three guys on site these days to ramp up our Instagram stories. So, they’re sending through short videos every day of the main sort of changes or the exciting stuff happening on site, a few photos, whereas she’ll then edit them, cut them, put a little title page with their face and introduce the job and then just keep the flow going. And we’d just sort of want to keep those stories at the top of everyone’s list, and she analyzes our traffic on our website and Instagram and Facebook sort of at the end of every week and tracks their leads and says, look, this isn… We want to keep this relevant we need more videos for this work on this content and go from there.

So, we’ve definitely found not solely leads coming through, but just building that brand and becoming more and more known around the area, we’re getting sort of three or four job applications, every fortnight from apprentices or carpenters.

Which was a huge, a huge thing for us. I mean, 12 months ago were paying 500 bucks for an ad to sit on there for two weeks, and we’ll getting one or two people inquiring and then no shows and whatnot. So, it’s funny how finding the value in investing in this sort of stuff. Now, it’s not just that direct lead magnet. It’s more for recruiting as well.

Paul Worth:

Yeah. I thought that was a great wrinkle. We need to bring to the audiences that it’s not just brand awareness. We talk about that but, we always talk about that framed inside the lead, but everybody in the United States and Canada, can speak to, I don’t know your market well enough …

There is a labor shortage. There is an employee shortage. They’re struggling recruiting people to come work for their business a hundred percent across the line. Every business I’ve talked to says that in construction. So …

Jason Economos:

Yeah, the … Look the Sydney market in the last 10 years is increased by about 110%. I’m not sure if you guys are aware, but there’s been a huge increase in the market. You know, the median house price in 2012 is around 500, 550,000. At the end of 2017 it was double. You could see an average house price in Australia, in Sydney is over a million.

And so, we’ve had this great amount of growth over the last 10 years. We’re fortunate enough to begin our business around three years ago, sort of towards the backend, but enough to get some traction, but look in the last sort of 12 months or so. We’ve sort of canned foreign investment. So, the market is slowly declining at the moment and you know, who knows what we’re in for in the next 12 months or so because we’ve had such rapid growth.

So, look, we’re … Two years ago we sort of anticipated this time. So, that’s why we’re trying to build our brand at the peak and to try and keep the foot on the pedal, we’re … That’s definitely where we’re at.

Paul Worth:

So, let me get this straight. Sydney, Australia, beautiful weather, everybody wakes up at 5:00 a.m. They all working out and running their dogs. So, they’re all in great shape. And they’re all super rich because they live in million dollar homes. Is that, does that sum it up?

Jason Economos:

I don’t know about the superrich part, but the other is pretty accurate. I mean, it’s …

Paul Worth:

I mean the average home price is a million dollars.

Tom Houghton:

They’re doing something right?

Jason Economos:

That’s correct. Look, the baby boomers and the people of our generation, anyone that’s had their house and bought a house for five, 600,000 eight, 10 years ago. Yes, it’s valued at a million now. So, there’s a bunch of equity sitting there, but for people that are quite younger and haven’t tapped into that market, it can be a bit of a hard slog over the next five years or so.

But yeah, look, I wouldn’t say super rich. I mean, there’s a lot of people have sort of bought at their maximum budget, which is sort of reflecting on the building market. I mean repayments on a million dollar mortgage it’s not an easy feat by any means, but yeah, it’s definitely had some rapid growth here in Sydney.

Paul Worth:

That’s great, it’s amazing.

Tom Houghton:

I want to try to use that as a transition because you’re talking about their kind of budgets and their maxes there. You guys offer a guarantee, a couple of guarantees, on your websites. Can you inform the listeners on that?

Jason Economos:

We have a communication guarantee, which at the end of … Usually weekly, maybe a Friday morning, we organize a walkthrough with a director, either myself or Mark my business partner, to walk through the job with the client, which would be, have now incorporated Buildertrend to do as much and look any variations, I believe you guys call them change orders …

Tom Houghton:

Yeah. Yep.

Jason Economos:

But any variations we keep track of and post-meeting will send a complete variation form, or any changes, or an update. We’ve actually incorporated Buildertrend with this communication guarantee where the online portal for our clients and, so far, great feedback.

We’re still in that setup period, so we’re no wizard by any means, but it’s definitely a great part of the sales pitch as well, where these guys want to keep an eye on their house without … Sort of sets the tone as well for no random pop-ins or rocking up at six o’clock at night and falling down a bunch of stairs that may be unsafe to an owner.

Second guarantee is we offer an independent building inspector to come through on completion. This is different to a certifier. It’s not compulsory, but we find he might pick us up on certain little defects that we might’ve missed, maybe in the plaster, but it sort of draws that line in the sand between our clients and us as the builder, which it’s a fair playing field and it’s a bit of peace of mind for them as well.

The third one is a fixed build time guarantee where whatever we negotiate and is on our contract, we will complete within that time. Obviously, unforeseen circumstances such as weather may reflect on this build time, but as an overall, the client is then compensated into external accommodation or whatever it is.

But yeah, there are sort of company guarantees and policies.

Paul Worth:

That’s great.

Tom Houghton:

I think it’s fantastic. It’s a great way to make sure that you’re keeping those budgets in mind. I think it gives the consumer a lot of peace of mind. And I think, again, it sets you guys apart as an excellent builder to choose.

Paul Worth:

Well, in a previous episode, we were talking about how clients are underwhelmed by the communication during the job in this industry as a general rule and so, first I’ve ever heard of the communication guarantee. That is gold, I think, for people to apply here, you don’t mind if people in the U.S. steel that right?

Jason Economos:

No, not at all. Go for it. That’s fine. Yeah. Sure. Put a little Beyond Build trademark at the bottom of it and we’re laughing.

Paul Worth:

We can do that.

Tom Houghton:

There you go.

Paul Worth:

So, the communication guarantee, in all seriousness, what is behind that? What are the consequences for your business if you don’t follow through? Or is that just a marketing way to say that we’re going to have weekly meetings?

Jason Economos:

Yeah, essentially. I mean, it draws that line in the sand for, Hey, Friday mornings or whatever day it may be is this is when we speak about this, it gives us … We’ve found that week is enough time, so if we might get all the frames up and they might change the depth of one of their linen cupboards, or whatever it sort of is internal framing, and it gives us enough time to change things without ripping apart … I don’t know, essentially taking a roof off because they want to change it or whatever it could be.

So, found that weekly, probably the perfect time. Obviously, if they do want to meet up and confirm windows, or tile layouts, whenever it is, we organize a meeting with them, but yeah, we found some great feedback because, as you said, one of the biggest flaws that a lot of companies do face, I believe, is communication between their clients.

You know, not all clients have building backgrounds and there’s a lot of jargon and lingo that gets thrown around that they may not understand, so we just take a step back, really give them the time of day to explain every sort of process that’s happening and what’s going on.

Paul Worth:

I think it’s fantastic.

Tom Houghton:

Yeah. Let’s talk about some trends that are happening in Sydney. We kind of like to try to keep a pulse on what’s happening around the world.

We were talking in an earlier episode about what’s happening in Arizona. So, I’d love to know what you think, in your opinion, there are some hot trends that you’re seeing down in there.

Paul Worth:

You mean like design?

Tom Houghton:

Design, build, anything.

Jason Economos:

Yeah. I mean, the duplex market semi’s detached has been a huge, huge popularity in the last sort of seven or eight years, obviously, sitting on anything over 600 square meter block. I don’t know how to translate that to square feet …

Tom Houghton:

Don’t worry about it.

Jason Economos:

But yeah, look, anyone pretty much with a 12-meter frontage, a 600 square meter block has the ability to lodge a development application, to knock their house down and put two on there, which a lot of clients were either renting one out, or selling both.

A lot of developers were sort of flipping them as they went. That’s sort of slowed down a little bit. It’s a bit trickier to do to make money, but that’s definitely been a huge trend, especially in our area in the last 12 months.

Look, the Hampton-style timber cladding type look is very, very popular in Sydney. It’s a great trends happening. I’m finding a lot of off form concrete, polished concrete floors, retaining walls or concrete… Very, very popular as well. But yeah, that’s, that’s pretty much current trends I’d say in the Sydney market, but forever adapting, forever new products coming out.

You know, we’ve obviously … Durability is pretty big here in Australia. We’ve got 40 degree Celsius days and in the sun, and you know, all throughout summer. So, it’s quite … the weather plays a lot part of on durability as well.

Paul Worth:

Yeah, so, if you’re always in a warm climate, do you get a lot of indoor outdoor, open … What would you call that?

Jason Economos:

Yeah, for sure. Cross ventilation can be quite popular as well.

Having two windows opposite side, or big pitch cathedral ceilings are great these days. People are including highlight louvres up there to let the hot air out, but all our homes are custom designed with a thing called a Basix, which is basically a schedule, which tells you which thermal elements you can and can’t use just to beat the heat.

Probably something similar to you guys have for the cold, I’d imagine, but there’s not too much snow in Sydney, so it’s probably sort of the opposite, but yeah, it’s definitely … You wouldn’t build a house these days without air conditioning in there, that’s for sure.

Tom Houghton:

For sure. Yeah. You guys just came off a record summer heat there.

Jason Economos:

Yeah.

Tom Houghton:

I mean, I feel like all over.

Paul Worth:

Tommy research.

Tom Houghton:

I love Australia.

Paul Worth:

You’re a research wing, I guess, unbelievable.

Jason Economos:

No, it’s spot on. Look, we’re all year round we don’t  … I’m not sure how you guys do it up there, but I’d imagine snow would reflect on … It’s going to be pretty hard to be framing outside in the snow, I’d imagine.

I’m assuming you guys probably try and get things locked up through the winter and then internally through the summer, however, here it’s sort of all year round. It doesn’t rain too much, but you know, when it does we just try and make sure that we’ve got another job at a different stage than the other job.

So, if we have to, we can drag the boys internally or vice versa, but yeah, it’s very … It can get quite warm, but I mean, we’re sort of accustomed to it and used to it.

Tom Houghton:

Yeah. So, obviously, with all the heat, I mean, how much are you guys using alternative energy? Like solar?

Jason Economos:

Sure. It’s definitely becoming more and more popular for sure. Solar panels, government rebates are coming out. We’ve seen a few off the grid, sort of Tesla batteries been installed starting to become into the market.

Paul Worth:

You said the bingo word for Tom. He hears Tesla. He’s got an ear-to-ear grin on right now.

Tom Houghton:

That’s a bingo.

Paul Worth:

Technology.

Jason Economos:

That’s it. It’s exciting times. I mean, if you can get your house off the grid it’s all the better trying to be environmentally friendly, obviously, but sustainable energy is quite big in Australia, and you know, in the next 10 years, exciting to see where it’s going to go as well.

Paul Worth:

I like to stay off the grid.

Jason Economos:

For sure.

Paul Worth:

Yeah.

Jason Economos:

Yeah.

Paul Worth:

I don’t want the man to know where I’m at.

Tom Houghton:

Yeah, that’s a different type of grid.

Paul Worth:

Oh! You’re talking to somebody else. Oh, okay. I got you.

Tom Houghton:

Let me ask you one more question here real quick. You obviously just started with Buildertrend. You’ve been doing this a couple of months. What’s the process been like getting started? How do you feel like it’s impacted your business?

Jason Economos:

Sure. So, as with any software, it’s hard to implement in my mind, in our minds, I was like, right-o, we heard a bit of feedback from Buildertrends, so I looked into it.

Looked into a few video tutorials and thought we’d give it a crack. I sort of had a few team meetings here in the office and just showed everyone, and it was just very versatile, very easy to use. The daily logs, the boys were all over it. They’ve all got iPads on site. It’s just recording everything, our stats what’s working, what’s not working very, very user-friendly software to use. And as I said, it’s integrated with our accounting software being Xero and our estimation software being Cubit, it’s taken off my existing sales process, and it’s actually relatively easy to introduce and pretty proud of the boys and everyone, how everyone’s just adapted to it.

Couldn’t be happier with it, to be honest, and it seems like it’s forever being updated and you know, Ryan, our coach, I asked him to integrate one of our spreadsheets, which was our daily logs into the program, which he did. Six, seven hours later he had it in there, and you can’t ask for much better customer service than that for sure.

Paul Worth:

A lot about our customer service team, builders and coaches, good on you boys. That’s right, right.

Jason Economos:

Hats off.

Paul Worth:

Did I use that correctly? Good on you.

Jason Economos:

Good on ya.

Tom Houghton:

Yeah.

Jason Economos:

Yeah. Cheers fellows.

Paul Worth:

That’s great. Well, that’s really a great story. That’s an ideal situation too. You know, if you ever want to accelerate your knowledge of Buildertrend, you could pack the boys up, fly to Omaha, Nebraska for Buildertrend University. We would have lots of beers, pick a summer month …

Tom Houghton:

Our summer, not your summer.

Jason Economos:

Yeah. Sure, sure.

Paul Worth:

We’re getting our first Buildertrend University attendee next month, is coming from Australia, so there you go.

Jason Economos:

I’m jealous. He beat me to it.

Paul Worth:

Well, we’re really happy to have you on the system. I think this was good. I think most of our clients that we’ve talked to or interviewed on the podcast have been with us a long time. And so, this is great to hear your side of it. Not only the Australia angle and how it still works for you and Australian, New Zealand companies, but this onboarding story of like, I think everybody thinks it’s going to be a bear to implement.

And quite honestly, that’s fair because when, when you talk about changing so many parts of your business, you probably naturally think well, this is going to be a long time, but if we do our job, which I think our engineering team does, and our product team does both from a product point of view, but also an onboarding support point of view, then hopefully make your job of getting an implement in your business a little easier.

So, it’s great to see that.

Jason Economos:

Sure, we figured that it’s easy to introduce the systems in place now while we’re relatively small and intimate and now had the capacity to grow, and instead of me teaching the guys how to do it. The foremen and then teaching the carpenters who were then teaching the apprentices, and it’s just that sort of on flow support.

It’s a lot easier to grow, and everyone just knows the procedures and how to use the program, so yeah, I couldn’t be happier.

Paul Worth:

And you only signed up a fortnight ago.

Tom Houghton:

That’s not correct.

Paul Worth:

I just want to call back to that because he is just giggling every time you say something like that. So, what is a fortnight?

Tom Houghton:

It’s 14 days.

Paul Worth:

That’s it?

Jason Economos:

14 days, yeah.

Paul Worth:

I thought it was like a quarter. I thought it was three months. Is that a different thing?

Tom Houghton:

That’s a quarter.

Jason Economos:

That’s a quarter, that’s three months.

Paul Worth:

Okay.

Tom Houghton:

Well, a quarter here is the same thing as a quarter there.

Paul Worth:

Not actually with monetary though.

Tom Houghton:

Well, sure. Not. Gotcha. We were talking about Australia earlier on …

Paul Worth:

I just spun you in a pretzel there.

Jason Economos:

I think you guys have this on the dollar front.

Tom Houghton:

I was curious on the whole marketing thing on the whole video side of things, are you aware of Aussie man reviews.

Jason Economos:

I sure am. Yeah. He’s hilarious, aye?

Tom Houghton:

He is great. If you ever … If you guys ever want to do a video, we could do like a spinoff of that for Buildertrend. I think that would be hilarious.

Paul Worth:

Do you want to fill anybody else in besides you and Jason here?

Jason Economos:

We can organize a few kangaroos. We’re forever shooing them off site, so we can incorporate them in the video. No problem.

Paul Worth:

Are you serious?

Tom Houghton:

Yeah.

Jason Economos:

Yeah. A little bit.

Paul Worth:

What is Aussie Man Review?

Tom Houghton:

We’ll put it in the shownotes. A link …

Paul Worth:

Just a little teaser then?

Tom Houghton:

Just a little teaser.

Jason Economos:

Put it in the shownotes.

Tom Houghton:

I also, I would love to see, like … This is also a new problem that you guys have put a shooing kangaroos off the job site. That’s a great blog title you know?

Paul Worth:

That is. It’s like an onion story.

Tom Houghton:

That’s right. I think we’ve, I’ve exhausted all my questions

Paul Worth:

And your knowledge of Australia. It seems like it’s endless. So, it’s unbelievable.

Tom Houghton:

Well, I try.

Jason Economos:

It’s impressive. It’s impressive.

Paul Worth:

Yeah.

Tom Houghton:

It just shows you how much I love Australia.

Paul Worth:

Well, I guess we’re …

Jason Economos:

Hey, you’re more than welcome … We’ve got a spare room here in the office. Come over. We’ll go to the university. You guys come here to Sydney and you know …

Paul Worth:

Love it.

Jason Economos:

We’ll do a bit of an exchange sort of thing.

Tom Houghton:

Sounds perfect.

Jason Economos:

Done.

Paul Worth:

Cultural learning. Great. Jason. Thanks so much for being on the podcast. Our first Aussie podcast listener on but not the last.

Tom Houghton:

Jason, thanks so much for joining us today on the podcast. We really appreciate your time, sharing your knowledge, and just giving us a glimpse into what’s happening down there in Sydney.

Thanks so much for being here. Don’t forget to check out the shownotes for more information about everything we’ve talked about, including Aussie Man Reviews. Yeah. Paul, can’t wait to check that one out.

Paul Worth:

And his website where he does have a cool video.

Tom Houghton:

And their Instagram channel will be on there as well.

Jason Economos:

Thanks for having us, guys, been an absolute pleasure.

Paul Worth:

Same here on this side of the ocean.

Tom Houghton:

Make sure you check out our shownotes page. Also, don’t forget to subscribe and rate our podcast. Thanks so much for listening, and we’ll see you next time on The Building Code.”

Paul Wurth:

Appreciate you.

Jason Economos | Beyond Build Constructions


Places You Can find us

Listen on Apple Podcasts
Available on Podbean
Listen on spotify

Get updates for The Building Code

Be the first to know when new episodes are released.

We think you’d also like this

Reporting on financials

blog | 1 min read

Dec 14, 2020

Using Buildertrend to Report on Financials: Webisode

Join us for our final financial series webisode to learn more about how Buildertrend reporting can help you keep your business on track. Contact our team today.

Read the blog
DMJ Restoration Masthead

case study

Sep 22, 2022

DMJ Restorations: How this builder saves up to five hours per week on financial management

How Buildertrend’s Budget tool provides end-to-end tracking to keep this team in financial control.

Read more

podcast

Mar 2, 2021

How reporting with Buildertrend promotes financial success

Learn more about how reporting in Buildertrend allows you to quickly pull job costs and detailed budgets to help make financial decisions.

Listen to the podcast