Latest and greatest in construction in Australia: Beyond Build Constructions
When the Beyond Build team began using Buildertrend last year, they hadn’t had much experience dealing with a company based in the United States. However, with the dedicated Buildertrend Australia/New Zealand team working 4 p.m. – 2 a.m. CST, Jason’s group has had no problem with turnaround time on any questions they’ve had. For Jason, Buildertrend could be on the other side of the world or just down the road – he’d never know either way because of the great experience and communication the Australia/New Zealand team has provided.
For Beyond Build, they usually have three projects running at one time. Their market? Three-to-five-month projects, usually costing around $300,000 AU ($209,413 USD). In order to make three projects of that size happen at one time, Beyond Build recently expanded to a team of 10 people. Jason spends his time managing the business, instead of working in it, to make sure everything runs smoothly. And with the help of Buildertrend, he’s putting systemized processes in place to make things easier for now and the future.
What were things like before Buildertrend? Jason found it hard to keep an eye on his projects when he was in the office. They tried Excel Gantt charts, communicating through daily emails … but what they truly needed was one place for everything, which is where Buildertrend came to the rescue. Now, Jason can keep an eye on everything from behind his desk or in the palm of his hand.
Today, Jason starts his week a little like this: leaves the house at 5:30 a.m. to complete three site visits and then arrives to the office around 10:00 or 11:00 a.m. to sort out his week. He dedicates his days to specific activities; for example, Thursday may be dedicated to estimating, with no phone or email interruptions. His main focus is putting consistent processes in place, and it sure sounds like he’s well on his way. And, if you’re wondering, 5:30 a.m. is the norm start time in Sydney. From walking the dogs to running along the beach, early morning activities are common, and according to Jason, “… it’s a bit odd if you’re not up that early, to be honest.”
Something unique about Beyond Build Constructions? The “guarantees” they offer their customers:
- The communication guarantee. Each week, they organize a walkthrough with a director (either Jason or his teammate Mark) to go over the job with their customer and assess any changes that the customer wants. From there, the change orders, or “variations,” as they’re called in Australia, are put into Buildertrend directly after the meeting.
- The guarantee to have an independent building inspector come through upon completion. Beyond Build implements this guarantee to catch any issues that may have gone unnoticed, which also gives them the opportunity to fix them before their client moves in.
- Fixed build time guarantee. Simply put, whatever Beyond Build negotiates on their contract is their build time, no questions about it. Sure, there are unforeseen circumstances that might happen (like weather) that affects build time, but the client will be compensated for external accommodation to make up for it.
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