Receiving Payments Through Buildertrend

Receiving payments through Buildertrend Payments is quick and easy. When your builder sends a payment, you’ll receive an email with instructions to accept and receive your funds.

Follow the steps below based on whether you’ve already set up ACH payments.

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Accepting Your Payment

New to ACH Payments

If this is your first time receiving an ACH payment through Buildertrend, you’ll be guided through a short setup process.

If your builder is sending you a payment, select Get Paid from the email notification.

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If your builder is requesting that you set up your bank information, select Add bank account.

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Next, choose how you'd like to receive your payment:

  • ACH: Funds arrive in your bank account 2-3 business days
  • Print check: You can print the check on regular paper and cash or deposit it right away, either at your bank or by mobile deposit. 
  • Mail check: The check is delivered by USPS in 10-14 days. 

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For security purposes, you’ll be asked to opt in to SMS verification. Enter the code sent to your phone to confirm your identity.

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If you select ACH, you’ll be prompted to securely enter your bank details.

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✏️Note: If you bank with Chase or PNC, choose the manual verification option and confirm your account with micro-deposits. Instant verification does not work reliably with these two banks and can cause your payment to bounce.

Once complete, your ACH payment method will be confirmed.rtaImage?eid=ka0PB0000003yCX&feoid=00NPB000004CogM&refid=0EMPB00000Hlo2n

Buildertrend does not charge you a fee to receive a payment. Any processing fee on an outbound payment is paid by your builder. 

✏️Note: If you are an active subcontractor in Buildertrend, you can update your bank information at any time from Sub/Vendor Setup > Payments, as shown below:

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Already Set Up for ACH Payments

If your bank account is already linked, you’ll receive an email confirming that your ACH transfer is processing. The email will include details about which bills the payment is associated with. Funds arrive in your bank account in 2-3 business days.

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No further action is needed. 


Sign Lien Waivers to Receive Payment

Any outstanding Lien Waivers must be signed before payment can be accepted. You’ll receive an email notification prompting you to review and sign.

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Select the lien waiver with a Pending status to review and sign it. Once complete, select Approve.

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After the lien waiver shows a status of Accepted, select Get Paid to choose how you'd like to receive your payment.

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Interested in Learning More? 📚

Visit the Buildertrend Learning Academy to explore additional learning opportunities — from live group trainings and certifications to on-demand courses and more.

For questions or additional support, contact our Customer Support team via Live Chat, email support@buildertrend.com, or call 1-888-415-7149 — we’re always happy to help.

Still have questions or need our help finding a resource?

Contact our Customer Success team.

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