Navigating the Client Portal

Welcome to Buildertrend! You’ve been invited to collaborate with your builder through Buildertrend, an all-in-one, cloud-based project management platform designed to simplify every aspect of residential construction.

With your Client Portal, you can easily stay up-to-date on your project from anywhere. View progress photos and updates, ask questions through Direct Chat or Comments, and remain connected throughout the entire building process.

Check out the videos below to learn how to navigate your Client Portal. Please note, the features available to you may vary depending on your builder's setup.

Client Portal Overview Help Video

Watch the video below to learn more about your Client Portal in Buildertrend.


Quick Tips for using the Mobile App

In this section, you'll find quick tips to make the most of your Client Portal experience, using the Buildertrend mobile app. From tracking project updates to messaging your builder, these handy tips will help you navigate key features with ease and stay informed every step of the way!

Why use the Client Portal?

Communicate with your builder through the Client Portal

Stay up to date with your project on the Client Portal

Handle your project's financials through the Client Portal

 

Interested in Learning More? 📚

Visit the Buildertrend Learning Academy to explore additional learning opportunities — from live group trainings and certifications to on-demand courses and more.

For questions or additional support, contact our Customer Support team via Live Chat, email support@buildertrend.com, or call 1-888-415-7149 — we’re always happy to help.

Still have questions or need our help finding a resource?

Contact our Customer Success team.

Mon - Fri

8:00am - 5:00pm

USA (CST-6)