Interior trends with Melissa Hyrszko: Veranda Estate Homes
On this episode of The Building Code, we’re joined by Melissa Hryszko, co-owner of Veranda Estate Homes. Veranda Estate Homes builds fully custom homes from the ground up in Calgary, Alberta. And Melissa is no stranger to podcast recording! When she isn’t designing homes, she is a co-host of the podcast Modern Design Minds. We’re discussing best business practices, upcoming trends and why it is important for builders to work with interior designers.
Best Practices
Melissa spoke on best practices she has learned while working in the industry.
- Service comes first. Clients of Veranda Estate Homes can call Melissa if there is ever any problem, regardless if it is out of the scope or timeframe of the warranty, and Melissa and her team arrange for the issue to be resolved immediately.
- No verbal agreements, ever. Melissa sends her clients a follow up after every meeting to ensure everyone is on the same page and all agreements are documented.
- Be honest and transparent. This is important to Melissa, because it attracts the customers she strives to work with. When she is transparent about the value of the custom work that goes into a home, customers who appreciate that same value choose to work with her.
- Utilize Instagram. Melissa considers Instagram to be the best free marketing tool for Veranda Estate Homes. Her tips for utilizing Instagram include staying engaged with followers, answering questions and giving a face to the company.
- Get interior decorators involved at the beginning. Melissa says getting interior decorators involved at the start of projects streamlines the entire process for everyone involved.
If you want to hear us discuss the importance of interior designers, upcoming trends and which TV star Melissa is related to, listen to the full episode!
Links and more
Got podcast topic suggestions? Reach out to us at podcast@buildertrend.com.
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Tom Houghton:
You are listening to โThe Building Code.โ Iโm Tom Houghton.
Paul Wurth:
Iโm Paul Wurth.
Tom Houghton:
And on todayโs episode of โThe Building Code,โ weโre joined by a fellow podcaster and Buildertrend user Melissa Hryszko from Veranda Estate Homes based in Alberta, Canada. Welcome, Melissa.
Melissa Hryszko:
And good job on my last name. Iโm impressed.
Tom Houghton:
Thanks.
Paul Wurth:
He was practicing.
Tom Houghton:
I was practicing.
Paul Wurth:
Thatโs good that practice makes perfect.
Tom Houghton:
Yeah.
Melissa Hryszko:
Well, thanks for having me guys. Iโm excited to join you today.
Tom Houghton:
Yeah. And your podcast, just so our listeners know, weโll put it in the show notes, Modern Design Minds.
Melissa Hryszko:
Correct? Yeah. We are basically the little sisters to The Modern Craftsman. So the boys wanted to have a design-driven, female-forward podcast, and they asked Amy and I if we would want to do it, and after one too many whiskeys, I was like, heck yeah, why not? And here we are. So weโre starting back up again, actually this coming week. So you guys are getting me back in the routine of talking and being on a podcast. So itโs perfect timing.
Paul Wurth:
Thatโs great. What do you guys get into in your podcast? What should somebody expect?
Melissa Hryszko:
We talk a lot about just the design, how we deal with trades and subs, clients, navigating through whether theyโre a difficult client or itโs an easy client or having those difficult discussions about boujees, budgets, which in my world is a bad word. But no, we talk a lot about that. Weโve had all the guys from Modern Craftsman on, a few architects. We have landscape designers scheduled up. We just try to get kind of full circle. So itโs good and informative whether you are in the industry or if youโre not. Maybe youโre thinking about building and you want to learn a little bit more about the process. Then weโre hoping that weโre going to guide you down a little bit, guide you down that path.
Paul Wurth:
Yeah. That makes sense. Thatโs awesome. So the podcast is one thing you do, but what is your main business? Why donโt you tell the listeners all about that?
Melissa Hryszko:
So my husband and I own and operate Veranda State Homes in Calgary, Alberta, and we are a small luxury homebuilder. Our focus is five to eight homes per year. And everything is custom from the ground up. So every home is designed on a per client basis. Every interior is completely tailored towards our clients from every door knob and paint color stain, which I get in little fights about people on Instagram with because theyโre like, โI want this stain color.โ Iโm like, โItโs custom.โ And then some people just donโt like to hear that answer because everybody wants everything and all that information for free, which we donโt share. But yeah, thatโs our business. Most of our business is repeat referral. We actually donโt do any sort of advertising or any marketing whatsoever. We really worked hard over the past 18 years to build a good relationship with all of our past and current clients. And in turn that is what keeps the phone ringing.
Paul Wurth:
Yeah. So letโs talk a little bit about that because referral repeat businesses is obviously very big in this industry. It reduces the need for spending money on marketing and all that stuff. But for things that you could share of the last 18 years, what are some of the things that you have identified are really important to create and keep good current and past client relationships?
Melissa Hryszko:
Number one, service. 100%. Our clients can call us anytime of the day, whether theyโve been in their home for a week or 10 years. And if they need something, we will be there and we will help them. It may be something thatโs out of the warranty scope, but we will arrange the trades to go in. We will arrange the work to be done. We will have our project managers manage that for them. Whether again, it has warranty or not, but the relationships that we build, I mean, itโs basically a marriage. Weโre working with our clients for an average of one to two years. So it needs to be a good working relationship, but it is a relationship that you build over that time. And a lot of times we become very good friends with our clients. I mean, weโve traveled with some clients.
Melissa Hryszko:
We go out to dinner with our clients all the time. At the end of the day, when itโs the possession day and Iโm handing over the keys, I cry because itโs like Iโm giving one of my babies to one of my friends and Iโm like, when can I come back and see this? And we even tell all of our project managers and anybody on our team, number one is service. So if somebody calls in, somebody needs something and youโre on a site thatโs maybe under construction or whatever, you leave that site and you go help that customer because obviously it could be something thatโs urgent. Maybe a toiletโs running and they canโt figure out why. I had one client whose daughter decided to flush a diaper down the toilet. So thatโs something that we wanted to get to right away and help out with.
Melissa Hryszko:
But that has been the number one thing because I feel like in this industry so many times its they get in and then you get the keys and then the builder just goes away. Theyโre gone. So thatโs been really important for us. And the other thing is also the way that we go about getting our clients to take that next step and signing that purchase agreement with us. Weโre very upfront and honest with our pricing and our pricing structure. A lot of builders will go in and be like, absolutely, I can build you this home for $500,000 or $1 million. And Iโm the one thatโs going to sit there and go, no, actually you canโt. This home is going to cost you $1.2 million if you want what youโve seen that weโve done. And your expectations, if this is what youโre telling me you want, this is what itโs going to cost.
Melissa Hryszko:
So on average, most of our clients only spend between zero to 2% in โupgradesโ throughout the entire building process, which is one thing I do love about Buildertrend is Change Orders. I love that feature by the way. So yeah, I mean, we really tailor it. So when a client is building with us, they know exactly at the end of the day what that product is going to cost and they know that theyโre going to get something thatโs superior to what a lot of other builders can deliver.
Paul Wurth:
Yeah. We talk a lot about that with all of our guests and all of our clients that use Buildertrend, is the necessity in this day and age for transparency as well as honesty in the industry. I think thatโs one of the things that everybody could work on, is the industryโs for that honesty. And I think it serves people well who use that as their mode of sales, just being very, very straightforward with people.
Melissa Hryszko:
And I mean, I will admit we lose business because of it, but at the end of the day, is that the client that I want anyways? That thinks that they can get the same thing that I can deliver for one to two to $300,000 less. Probably not because they may not see the value in what weโre bringing because the way that we do things is very old school. We do all finish onsite, hardwood floors. All of our cabinetry is built onsite by hand out of raw materials. Itโs not going down to your kitchen cabinet store and picking a cabinet and having it delivered on a truck and screwed on a wall and then tada, you have a kitchen. And some people see the value in that and some people donโt. And we really strive to have that clientele that can appreciate it and respect it because the guys that are on our team that have worked with us for 15 plus years are true craftsmen. The talent is just insane.
Paul Wurth:
Yeah. That makes sense.
Tom Houghton:
Letโs talk about your team a little bit more, just again, to give an idea because you said you do about five to eight homes a year. How big is your employee base there?
Melissa Hryszko:
So our actual employee base, say payroll, is myself. I make them pretty. Rob makes them stand up and signs all the checks I say. I always joke, you just sit down and sign checks all day. And then we have two PMs, Kyle and Niall.
Tom Houghton:
That worked out well.
Melissa Hryszko:
Theyโre both tall, theyโre both Irish and their names rhyme. So itโs great.
Paul Wurth:
Thatโs awesome.
Melissa Hryszko:
We have a couple site carpenters on staff as well. So theyโll take care of cleaning up the job site. If say we need some back framing done or if I need a [inaudible] catch moved, then they can handle that. And then we also have Danielle, thatโs been with us the longest out of anybody and sheโs in our office and does all of our scheduling and office admin work. And then everybody else is either contractor or sub-trades from there.
Tom Houghton:
Awesome. And weโve been talking about value on this podcast, like finding your value. How did you guys find that for yourself because I mean, I feel like most businesses when they start off theyโre trying to obviously get off the ground. And so you take on whatever clients you can. Youโve been in business for a while now.
Melissa Hryszko:
Which we did.
Tom Houghton:
Yeah. So when did you guys make that shift and when did you figure out what that looked like?
Melissa Hryszko:
It was a very long road to be honest. CliffNote version, Rob actually grew up in this industry. So his dad was more of what you would consider kind of a track home builder. They were building 50 to 100 homes a year, pick your floor plan ABC or D. When I met Rob and got involved in the industry with him, we wanted to take more of a boutique luxury style approach and really focus on the fun, unique homes. Making everything different. And when we were first starting out, we did, we took on every single client that would sign on the dotted line. And boy was that a mistake, but it was a learning process and everybody needs to go through it. And you know what? We had a lot of bumps in the road and again, we learned from it and we moved on. Our paperwork, got really tight.
Melissa Hryszko:
We have one thing that I think is very important in our contract. And it says actually, no verbal agreements. Everything is in writing. So anytime I leave a meeting, I follow up with an email. Here are the notes from our meeting. Please let me know if Iโve missed anything or if you want to add anything to this because I donโt want to come into a situation where, no, donโt you remember when we said this, because honestly I canโt keep it all straight and I donโt expect my clients to either. So that was a big tip for us that really changed the way that we ran our business. And I wouldnโt say necessarily weโre at the point where weโre likeโฆ Well, no, actually we are. Weโre a little selective. So if a client comes along and I feel itโs not going to be the best fit, Iโm not going to fight for that client to really earn their business.
Melissa Hryszko:
Iโm still going to do it with grace and Iโm still going to be as polite as possible. And Iโm going to give the pricing like I would for anybody else but if they email and theyโre like the price just really isnโt what we want to spend though. Iโm like, okay, absolutely. I understand. Best of luck.
Tom Houghton:
Yeah. Let them go.
Melissa Hryszko:
Where if somebody else that I feel like I could have a really good working relationship work. Iโm like, letโs get together and letโs figure out how we can make this work. Letโs discuss specifications, letโs discuss features. What can we add in now or take out and then do down the road?
Paul Wurth:
And so when you guys are talking five to eight homes a year and finding that to be your wheelhouse, I guess my question would be how many people are you turning down or not gaining business to get those five? Weโll just keep it at five. So is that one out of three because managing those leads, if you have like 15 leads or going down that process is a lot, right?
Melissa Hryszko:
And honestly, itโs the one thing I really, I hate to say, but I donโt enjoy doing. But because of my Instagram following, I am the face of this company and people want to meet with me. And itโs just that, Iโm also the oneโฆ I wear too many hats. Rob always talks about is hats. He says developer hat and a builder hat. And thatโs the way that he always looks at homes, but Iโm a designer hat. I have a pricing hat because Iโm the one that does all the preliminary pricing for our clients. I come up with the specifications for our clients and it is, itโs very labor intensive and a lot of time. I wouldnโt say turn away, but I would say on average, we probably out of every three people that we talk to, one turns into a sale.
Paul Wurth:
And a sale for you because I think a lot of design-builders are sort of doing it in two phases, right? Weโll do a design agreement and then weโll move on to the actual construction agreement. Do you do that in two phases as well or what does that look like for you?
Melissa Hryszko:
Typically, we do it. We really leave that up to the client and what they feel more comfortable with. Some clients are just like, letโs just jump in right away. We do prefer to go with the design phase because we want to make sure that what we are able to create suits them and is also within their budget. And one thing is, is we also love to be involved in that design phase because one, most of the people that we donโt actually end up working with have their plans already designed and developed and they bring them to us. And then weโre like, this is great. This is a $1.6 million home. Well, our budgetโs $1 million. Youโre not going to build this for $1 million because they didnโt have a builder to take their hand and lead them through the process to make sure that the structure, the features that they were putting in the home, the amount of built-ins, the vaulted ceilings, all the NanaWall doors that theyโre designing into this home where within their budget because the architectโs like, this is cool.
Melissa Hryszko:
And then the clientโs like, that is cool. Letโs do it. And then I come along and Iโm crushing dreams left, right and center. But typically we will do a design phase and we just take a modest deposit to cover the time if we need like a development permit survey done, and also to cover the initial time of the architect. And typically once we have a good solid foundation for the plans and the exterior rendering, then thatโs when we can go the next step and go into the purchase agreement.
Paul Wurth:
Makes sense.
Tom Houghton:
Yeah.
Paul Wurth:
You had mentioned your Instagram following, itโs quite sizable. So can you talk about how you got there and how thatโs affected your business positively or negatively?
Melissa Hryszko:
A lot of luck is how I got there. So Iโve been re-posted numerous times by a lot of the larger accounts like I kind of have a love, hate relationship with. Iโm not going to lie. Those inspiration accounts where they share peopleโs work and everyoneโs like, oh, you did such a beautiful job. Iโm like, I know, hi, that was me. That was me. I do invest a lot of time in Instagram. As I said, we donโt do any marketing or anything else, but Instagram has actually turned out to be the best free marketing tool that we have found. I stay very engaged with my following. I comment back whenever somebody does comment. I try to answer questions as much as I can without giving out specific for client homes. And then if somebody does repost an image, I will go and I will follow along on that post. And I will comment. Iโm like, thank you so much. We loved working with these clients or Iโll answer like this as a quarter sawn white oak kitchen. Thank you for liking it. You can see more at #eldoorcustom or whatever. Itโs been a long road. Itโs a lot of time, but it has translated into quite a few sales for us. So itโs worth the time that Iโm putting into it.
Paul Wurth:
Yeah. For sure. It seems like that. What would you say you spend a week on the actual platform?
Melissa Hryszko:
Donโt ask me that.
Paul Wurth:
Too many minutes.
Tom Houghton:
Two minutes.
Melissa Hryszko:
I think on average, Iโm on for about two hours a day. Not solid, but like you jump on and you like see replies. Because I probably get on average over 100 DMs a day. So I like to check in. Yeah, like I get in from a job site, I post my stories, I go in, I reply to a few, I move on. Itโs just to stay on top of it. So when I do get home at the end of the night, Iโm not stuck sitting on my couch going through everything, filtering through everything because I want to stay engaged with people. But it was funny. I actually made a post yesterday and it was an interesting one because I was talking aboutโฆ Lately Iโve been getting a lot of very snippy messages from people being like, why wonโt you share this paint color?
Melissa Hryszko:
Itโs a paint color. I understand itโs a paint color, but my client invested a substantial amount of money, their largest investment that theyโll ever make with me to make these decisions for them. Itโs for them, itโs not for you. And I feel a lot of people on Instagram just feel, itโs this entitlement society where itโs like, well, if youโre putting it out there, then you just need to tell us what it is. No I donโt. Itโs my intellectual property. Itโs my clientโs property. Sorry. So thatโs the one thing that I donโt love about Instagram, but otherwise itโs a great resource with other designers, other builders. I mean, thatโs how I met the guys from Modern Design, those boys from Modern Craftsman. Thatโs how I met Amy, who I co-host my podcast with. Itโs a great network and a great way to meet people. And you got to take the 5% that kind of sucks and just roll with it.
Paul Wurth:
We hear that a lot.
Tom Houghton:
Yeah. I mean, obviously you have this great interior design background and experience. Letโs talk about why builders should be using an interior designer in this process. Whatโs your take on that?
Melissa Hryszko:
Where do I start? Honestly, use an interior designer. So if it is a custom home, itโll give your clients that ease of knowing that they have somebody that can hold their hand. You can say to your client as a builder, we have an on-staff interior designer. You donโt need to be going to tile stores. You donโt need to be going to a plumbing store. You donโt need to be going to a lighting store. This is a very, very, very stressful thing, building a new home or renovating, doing a large scale renovation. So the best thing that you can do as a builder is take that stress away from your clients. Give it to an expert who can lead that person down the road. Itโs well worth the investment and youโre going to have happier clients at the end of the day. If a builder is doing a spec home, have a designer on staff. A designer is going to know what the current trends are, where design is going.
Melissa Hryszko:
A builder may not. A builder may be like, oh, Iโll just do the same thing that I did in Janeโs house down the road. Well, Iโll tell you right now, Jane is probably going to get really pissed off if you copy exactly everything that she did and put it into a spec home because people want their homes to be unique and speak for themselves. So I think whether itโs spec or custom, it is such a huge value an asset that you can bring on. And whether you hire in-house interior designer, or if you look at local interior designers, and maybe get a feel for a few different ones and try to get an idea in a sense of what your clientโs style is. Is this person really modern, then Iโm going to send them to Jake? Is this person kind of country and like wants this overdone modern farmhouse look, then Iโm going to send them to Joanna? And really kind of tailoring your service to your clients.
Tom Houghton:
I got that Joanna reference, by the way. Thatโs good.
Paul Wurth:
What was the Joanna reference?
Tom Houghton:
Old Chip and Jojo reference there.
Paul Wurth:
Oh.
Tom Houghton:
That was good.
Melissa Hryszko:
Thanks. Sheโs my cousin. Did you know that?
Tom Houghton:
Are you serious?
Melissa Hryszko:
Iโm serious.
Tom Houghton:
I had no idea.
Melissa Hryszko:
Yeah.
Tom Houghton:
Iโve always got really hot right there.
Paul Wurth:
Yeah. Who are we talking about again?
Tom Houghton:
I was just so shocked. Joanna Gaines, Chip and Joanna Gaines.
Paul Wurth:
From Waco, Texas. That show. Oh cool.
Tom Houghton:
Sheโs your cousin?
Paul Wurth:
There you go.
Melissa Hryszko:
Sheโs my cousin.
Paul Wurth:
It runs in the family. Maybe you need to do your own show.
Tom Houghton:
Yeah. When are you getting your own show?
Melissa Hryszko:
Never. Iโve actually turned it down quite a bit.
Tom Houghton:
Really.
Melissa Hryszko:
Iโve been approached by about six production companies and every time I politely declined.
Tom Houghton:
Thatโs fascinating.
Paul Wurth:
Because a lot of those production companies for HGTV are in Canada, right? They are based there.
Melissa Hryszko:
I think quite a few are based in Toronto and Vancouver. My reason this is my business itโs my business, itโs our livelihood. And I know what Iโm like on job sites. And Iโm not going to lie. Iโm not going to come off pretty on job sites. I donโt take any crap. And most of our guys know me really well, but I actually had an incident last weekend with a rail installer that has never been on one of our jobs sites before. And the condescending attitude that I got from him during my visit on the job site, I was like, โHi, my name is Melissa. Iโm one of the owners of the company.โ And he just sat there because Iโm a girl and I was dressed and had makeup on and he probably thinks I just walk around and pick up pretty colors all day, but it was not happening. And he was off my job site about 20 minutes later.
Tom Houghton:
There you go.
Paul Wurth:
Donโt Mess with Melissa.
Tom Houghton:
Thatโs right.
Paul Wurth:
Hey, thatโs the titleโฆ
Tom Houghton:
Thatโs the title of the show.
Paul Wurth:
Thatโs the title of the show, Donโt Mess with Melissa.
Melissa Hryszko:
It was funny because actually my finishers were upstairs and he just like walked past me and was just shaking his head. And then the next day I get a text from another finisher, what did you say to the rail guy because all of his tools are gone and heโs not done? Iโm like, no, and heโs not going to be back either.
Tom Houghton:
There you go. Done and done.
Melissa Hryszko:
Hey guys, respect designers.
Paul Wurth:
Thatโs right.
Tom Houghton:
There you go.
Melissa Hryszko:
Please.
Paul Wurth:
Respect everybody.
Tom Houghton:
You should respect everyone. Thatโs good.
Melissa Hryszko:
We do more than just pick up pretty colors and watch soap operas and get our nails done.
Tom Houghton:
You kind of mentioned some trends. Obviously. I think everyone wants to know how to stay current. So what are some trends that youโre seeing in the industry that people should keep their eyes open to?
Melissa Hryszko:
For me, I think the biggest thing that youโre going to see a huge comeback on is a wood cabinetry. So Iโm loving the warmth that wood is adding natural living finishes. So like unlacquered brass or material like what Rocky Mountain Hardware, Sun Valley Bronze or Ashley Norton makes. Itโs a living raw finish. As you use it at ages at patinas. Same with natural materials. I am not a fan of manmade anything. I donโt know if you guys saw, there was an article that came out last week actually about synthetic countertops and how itโs increasing the cancer levels in fabricators and everything else from the silica dust in it.
Paul Wurth:
I did see that.
Melissa Hryszko:
And thatโs just another reason why Iโm like stick to marble. I mean, Iโm sure that stuff is toxic as well when youโre fabricating it. But for me itโs really about being as natural as you can with the interior of the home. Iโve always been about classic timeless. I did slightly knocked modern farmhouse a while ago when I did a Q and A on Instagram. To me, I feel like that white exterior, black window, black roof, white shiplap, itโs going to date your home. That is going to be like, I bought my home in 2019 or 2020. Itโs very specific. And I know people may like it and take elements of that and put it into your home that really try to focus on classic materials. And if you do want those trends, do them in areas where you can easily rip that shiplap off a wall and change it up with something else down the road.
Tom Houghton:
Yeah. Like subway tiles, farmhouse sinks. I mean, I feel like those are just all the rage.
Paul Wurth:
Who are you all of a sudden?
Melissa Hryszko:
Well, I will say, farmhouse sinks are great in old style homes, but you know what? You donโt need a sign that says eat or kitchen in your kitchen. We know where we are.
Tom Houghton:
You are now my favorite interior designer right here. Thatโs great.
Paul Wurth:
I had no idea you were so passionate about interior design.
Tom Houghton:
I am. It really brings a home together. I mean, you can have a great structure. You can have a great build, but interior design is where you make a house, a home.
Melissa Hryszko:
100%. I mean, I donโt do any decor. I only do the design. So Iโll do like all of our millwork, our material selections. I work with an interior designer or decorator named Heather. And she works on most of our projects and she comes in and she looks at it and she takes my shell and then adds the layers to it. But itโs great to have somebody that has my thought process or her thought process involved because I can look at windows on a floor plan and be like, ooh, we are not going to have room to do proper drapes. We should make this window six inches smaller. Itโs little things. Where should we have floor plugs? If you donโt have an interior designer on staff and your electricianโs like, I donโt know, what about right there. Sure, that looks good. And then the client moves in the home and they have a floor plug in the middle of their hallway because of the furniture placement. So I really actually like to get decorators involved as soon as possible, typically at the framing stage so we can make those decisions at the beginning when we are doing the electrical rough-ins and plumbing and everything else.
Paul Wurth:
That makes sense.
Tom Houghton:
Awesome. Just one last question, I guess I have for you about your experience at Buildertrend because you have been a client with Buildertrend for about eight years now actually. Youโre coming up on your anniversary apparently.
Melissa Hryszko:
Do I get a gift for that?
Tom Houghton:
Sure. Weโll give you high fives.
Melissa Hryszko:
Okay, thanks.
Tom Houghton:
Yeah.
Paul Wurth:
There will be a gift.
Tom Houghton:
Yeah. Tell us about the experience. Give us some background to it.
Melissa Hryszko:
So Buildertrend for us has been a great tool because number one, I love the change order function. Before Buildertrend, I would have to meet with my clients and they would need to initial a piece of paper. So it was taking time out of everybodyโs day. Now itโs as simple as I go online, I log in, I do the change order, whether itโs a credit or an addition, send it, they sign it, they send it back and weโre done and itโs all good. The scheduling factor is huge for our team. We can go on to any job and we have every job basically scheduled out from the very beginning to possession day. Also, our clients are able to see one month at a time though. We allow them to view the calendar one month at a time because things are going to shift and change and if you give them the whole schedule, thereโll be like, but you had our possession at September 30th.
Melissa Hryszko:
And Iโm like yeah, itโs now November 15th. Sorry. So we give them access to the calendar one month at a time. So they can kind of be up to date on whatโs going on in their home. They can see that things are happening. Things are moving. It allows them to kind of know when the next deposit phase is going to be done because theyโll be like, oh, the framers are done here. Weโre probably going to have a deposit due around this time. Thatโs been a huge factor. I will admit we donโt use it to its full capacity, but we are slowly every job using one more feature and learning as we go on.
Paul Wurth:
Well, we got to get you down to Omaha, Nebraska, for Buildertrend University.
Tom Houghton:
Absolutely.
Paul Wurth:
Even the team, I want both the tall Irish guys here.
Tom Houghton:
Yeah, absolutely. Niall and Kyle.
Paul Wurth:
Because theyโll access our bar.
Melissa Hryszko:
You better have lots of whiskey between Niall, Kyle and myself.
Tom Houghton:
I think we can figure that out.
Paul Wurth:
That is not a problem. Niall and Kyle, maybe they should have their own show.
Tom Houghton:
Thatโs true.
Paul Wurth:
Thatโs got a ring to it, right?
Melissa Hryszko:
They donโt have time for that.
Paul Wurth:
Oh yeah. There you go. None of that from Melissa.
Tom Houghton:
Yeah. We need to have you down at Buildertrend University. So weโve to work that out, off air.
Melissa Hryszko:
There we go. We can do it.
Paul Wurth:
Well. Yeah. Thatโs it. Or the International Buildersโ Show. Weโll start talking about that. Thatโs coming up. Huge show for the industry.
Melissa Hryszko:
I think in January. The one in Vegas, right?
Paul Wurth:
Thatโs right. Las Vegas.
Melissa Hryszko:
Yeah. I think Rob and I are finally going to go to that. Last year, we happened to be on a beach in Hawaii and I will admit, I actually had FOMO while on a beach in Hawaii, watching everybody hang out together and Iโm like, what are you doing now?
Paul Wurth:
We had The Modern Craftsman on last year. And Iโll tell you what, weโll have you and your husband on this year. Just come by the booth.
Tom Houghton:
Yep.
Melissa Hryszko:
Yeah, there we go.
Paul Wurth:
Podcast live.
Melissa Hryszko:
Sounds good to me.
Tom Houghton:
Cool.
Paul Wurth:
Thanks so much for your time. This was really cool. Weโre going to get your Instagram handle obviously on the show notes. So you can add that huge follower base you have already.
Tom Houghton:
Yeah. Weโll send a few more your way.
Paul Wurth:
Weโll send a few more your way.
Melissa Hryszko:
Thanks boys.
Paul Wurth:
And we really appreciate your business and coming on the podcast.
Melissa Hryszko:
Awesome. Well, thanks for having me. Enjoy your day.
Paul Wurth:
Same to you.
Tom Houghton:
Thanks.
Paul Wurth:
Bye-bye.
Melissa Hryszko:
Cheers.
Tom Houghton:
Bye
Tom Houghton:
Want to share a suggestion for a future guest, have a question about Buildertrend that youโd like us to discuss or a topic that youโd want us to cover on the podcast. Let us know by calling and leaving us a message at (402) 596-6437. Thatโs (402) 596-6437. And who knows, youโll maybe hear yourself on the podcast. Love what you heard, donโt forget to rate and subscribe to our podcast so you can hear from more guests that will benefit your business. Also, please check out our show notes page for more information on what we discussed on this episode. You can find it at buildertrend.com/podcast. Thanks for listening and weโll see you next time on โThe Building Code.โ
Melissa Hryszko | Veranda Estate Homes
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