Getting ahead with tech: How one Pro Xtra customer made business stronger with Buildertrend

Nails. Hammers. An app on her phone.

For Whitney Hill, good construction can’t happen without any of these three things. Of course, the first two have been mainstays since the dawn of the building biz, but cutting-edge tech is what makes her teams – San Diego’s SnapADU by Moore Construction and New Jersey’s Glendale Ridge Development – a cut above the rest.

She should know. Hill is at the helm of both construction companies, serving as the head of business operations and development. To help stay on top of everything from scheduling to billing, her teams use the leading construction project management software trusted by builders, remodelers and contractors across the globe – Buildertrend.

“It’s the single source of truth for everything we do,” Hill said. “We update job statuses for clients. We’re making sure we’re ordering material on time, making sure we’re staying on budget. Everything. Buildertrend has become the backbone of how we run our business.”

Also important to her businesses’ operations is The Home Depot, another leading brand for residential construction. Hill’s New Jersey team shops the nation’s top home improvement retailer as industry professionals, sourcing the materials needed to turn dream homes into a reality. As such, her team is part of The Home Depot Pro Xtra loyalty program and enjoys benefits like exclusive money-saving offers, purchase tracking and more.

“It’s the concept of style on a budget,” Hill said. “The Home Depot allows us to put together designer looks at a price point our clients can afford.”

With both Buildertrend and The Home Depot, Hill’s teams operate as the pros they are. Now both brands are working together, too.

To deliver even more value and become a true one-stop shop for customers, Buildertrend has entered into a partnership with The Home Depot as the preferred software provider to their remodeling and homebuilder customers. The two companies will work together to empower today’s construction professionals.

So, what does this mean for users like Hill who rely on Buildertrend to better their business? First and foremost, streamlined processes. These are two companies, each with an understanding of construction professionals and the challenges they’re up against, working to make the building process better. Also, in the future, a product integration is in the works that will allow businesses to easily order better priced materials from The Home Depot that are needed for jobs managed using the Buildertrend system.

“This partnership just makes sense to me because there is trust there for both companies,” Hill said. “The benefits to us are similar, too. Both help us streamline operations and further digitize processes. We already manage account spend online with The Home Depot.”

For Hill, she began really diving into the digital way of getting things done two years ago. While managing Glendale Ridge Development, a full-service residential construction and design company, she was looking for a way to gain more visibility and control on purchase orders and budgets.

Buildertrend was the perfect fit for what she needed – and then some, allowing her to manage every step of the building process from the palm of her hand. The value the robust construction project management software provided her grew exponentially when she also began heading up operations for SnapADU by Moore Construction.

Located almost 3,000 miles away from the New Jersey business, SnapADU by Moore Construction is a company that focuses on the design/build of accessory dwelling units (ADUs). Popular across the West Coast, ADUs or “granny flats” are property value-boosting additions to an already existing home. Some are attached guest houses; others are detached and act as a separate dwelling unit on the same lot as an existing home, which can be used as a rental or for family members.

“Buildertrend became a great way to manage both businesses across two coasts,” Hill said. “The second time I rolled Buildertrend out, I already knew the value and could get us up and running quickly. It was a natural step to make sure we were running efficient processes. There is only so much you get from Excel, email and phone calls.”

As a Home Depot Pro Xtra member, Hill is all about efficiency. One of the loyalty program’s benefits is receipt tracking to make sure quick trips for supplies don’t add up and eat away the budget. Saving money and time is the cornerstone of the retailer’s loyalty program. The same is true of Buildertrend.

“Buildertrend has become a sales tool for us, and I would say we are saving easily 10 hours a week just on sales processes,” Hill said. “Many general contractors know the chaos of forwarding voicemails and emails back and forth to get answers for the customer. You simply can’t handle inquiries and requests for quotes effectively without a good system in place. We are more quickly getting bids out to clients, working with templates and communicating with trades all using Buildertrend.”

Beyond money and hours saved, Buildertrend mirrors The Home Depot in the fact that it helps deliver quality, too. Moore Construction is known for craftsmanship and transparency, which is easily provided to clients through Buildertrend’s Customer Portal.

This is a feature that gives clients a portal to track their job’s progress, schedule, budget and design selections, as well as view and pay invoices.

“We can show clients as much or as little info as they would like to see, depending on their appetite for it. We can customize that experience for them. Or if they prefer to just communicate via email, Buildertrend allows us to do that while also seamlessly tracking the correspondence.” said Hill.

If other Pro Xtra customers are like Hill and are serious about being the best of the best, Buildertrend is the software solution for them. To get started, it’s as simple as scheduling a demo today.

“With Buildertrend, even a growing mom-and-pop operation can easily function like a big company,” Hill said. “We have the same infrastructure in place for a small business as a Fortune 500. We can really scale and grow.”