Our specialists are available Monday-Friday 8am-5pm CST for technical phone support.
Phone: 402-905-2506, x3
Toll Free: 1-888-415-7149
Our specialists are available Monday-Friday 8am-5pm CST for live chat support.
We check our email 7 days a week. If you need help with anything at all, simply email Support, and you'll receive assistance in a timely fashion.
Buildertrend is very intuitive, but we can all use a little help sometimes. Your dedicated account manager will guide you through our onboarding curriculum, and answer any questions your team has while using the software.
Check into our learning community and communicate with fellow Buildertrend users across the globe. This forum is exclusive to our clients, and is a great way to discuss everything from software use to industry topics.
Training videos, written tutorials, FAQ's, we have it all. We love talking to our clients, but if you prefer to learn on your own, our online help section is comprehensive, easy to use, and available 24/7.
Every weekday from 10am-11am CST, our education coordinator hosts a live webinar on a targeted Buildertrend feature. We cover something new every day, and you can easily register right from within your account, up to two months in advance. These classes are free, and you can sign up for as many as you'd like.
In addition to our live training webinars, we also offer all clients access to our Buildertrend University webinars. These are focused on creative, outside of the box ways to use Buildertrend to operate more efficiently.
To help make the transition as smooth as possible, your account manager will help you convert your old data into Buildertrend. For your convenience, we also have a variety of schedule and selection templates that will be automatically loaded into your account.
Staying informed is always a plus. Our monthly newsletter will provide your entire team with updates on the latest happenings at Buildertrend, and keep you on top of what's new with the software.
Buildertrend brings your whole building world together in one powerful cloud system, designed especially for custom builders, remodelers, and specialty contractors.