Question 1

Who should attend Buildertrend University?

Emily Johnson · Accepted Answer

Buildertrend University is ideal for Buildertrend users of all experience levels – from new team members to seasoned pros. Whether you're in the field or in the office, you'll gain practical skills to use Buildertrend more effectively.

Question 2

Do I need to be a current Buildertrend customer to attend?

Emily Johnson · Accepted Answer

Yes. Buildertrend University is designed specifically for active Buildertrend users. You’ll get the most value if you’re already using the platform and ready to level up.

Question 3

Will I get personalized help for my business?

Emily Johnson · Accepted Answer

Absolutely. Every attendee gets dedicated time with a Buildertrend expert to review your account and create a custom success plan tailored to your goals.

Question 4

What should I bring with me?

Emily Johnson · Accepted Answer

We recommend bringing a laptop or tablet so you can follow along during hands-on sessions. We’ll provide everything else – including food, drinks and learning materials.

Question 5

Where is Buildertrend University held?

Emily Johnson · Accepted Answer

Buildertrend University takes place at Buildertrend’s headquarters in Omaha, Nebraska. After registering, you’ll receive full details on location, lodging options and travel tips.

Question 6

Why should my clients use Buildertrend?

Katrina Meyer · Accepted Answer

As a homeowner, your clients can use Buildertrend to view schedules, receive updates, approve selections and change orders, send messages and make payments – all in one convenient place.

Question 7

Do my clients need to be tech-savvy to use Buildertrend?

Katrina Meyer · Accepted Answer

Not at all. Buildertrend is designed to be simple and intuitive. Your clients can access everything through a web browser or mobile app, and most actions – like approving a selection or paying an invoice – only take a few clicks.

Question 8

Will my clients be able to see their project’s schedule and budget?

Katrina Meyer · Accepted Answer

Yes, clients will have visibility into their project’s schedule and financial information within Buildertrend. The level of detail shared – and how it’s presented – is determined by you as the builder, based on how you manage your projects.

Question 9

How does client communication work within Buildertrend?

Katrina Meyer · Accepted Answer

All client communication happens in one centralized space. Your client can message you directly, reference past conversations and receive real-time updates, eliminating lost emails and scattered text messages.

Question 10

Is my client’s information and payment data secure?

Katrina Meyer · Accepted Answer

Yes. Buildertrend uses secure technology to protect your clients’ personal information and payment details, giving them peace of mind while managing their project online.

Question 11

What AI features are included with Buildertrend?

Katrina Meyer · Accepted Answer

Buildertrend includes AI capabilities across multiple workflows to help construction teams save time and reduce manual work. Current features include Client Updates, Bill Capture, Page Naming, Selections and Submittals, with additional AI capabilities continuing to roll out across the platform.

Question 12

Is Buildertrend AI secure?

Katrina Meyer · Accepted Answer

Yes. Buildertrend AI is built directly into the Buildertrend platform, so your team can use AI within the same trusted environment where you already manage projects. Customer data is handled according to Buildertrend's security and privacy standards, helping you automate work without compromising control over your business information.

Question 13

How is Buildertrend AI different from ChatGPT or other generic AI tools?

Katrina Meyer · Accepted Answer

Generic AI tools can help with broad writing and brainstorming, but they don't understand your construction projects or business workflows. Buildertrend AI is purpose-built for construction and embedded directly into the platform, allowing it to automate tasks, surface project information and streamline workflows without requiring separate tools or manual copy-and-paste.

Question 14

Do I need additional software or integrations to use Buildertrend AI?

Katrina Meyer · Accepted Answer

No. Buildertrend AI is built into the platform, so there's no separate AI application to purchase, connect or manage. Your team can use AI capabilities within the same workflows they already rely on every day.

Question 15

How is Buildertrend developing new AI capabilities?

Katrina Meyer · Accepted Answer

Buildertrend takes a practical approach to AI by building features that solve real challenges for construction professionals. Many new AI capabilities are shaped by direct feedback from builders, ensuring innovations support everyday workflows and deliver meaningful time savings where they matter most.

Question 16

What factors should be considered when selecting a construction procurement method?

Emily Johnson · Accepted Answer

When selecting a construction procurement method, several factors must be considered: complexity of the project, time constraints, budget, risks, project owner’s expertise and market conditions. Carefully consider all of the above before selecting the procurement method that best suits the unique needs of your project.

Question 17

What are the basic construction procurement procedures?

Emily Johnson · Accepted Answer

The basic construction procurement procedures typically involve these stages: needs assessment and planning, vendor selection, tendering, evaluation and negotiation, contract award and contract management.

Question 18

What is a construction procurement plan?

Emily Johnson · Accepted Answer

A construction procurement plan is a document that outlines the procurement overview and strategy for a project. The purpose is to be sure the project has the necessary goods and services for construction to begin.

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