Buildertrend Solutions, Inc. ("Buildertrend", "We", "Our", "Us") are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, that you provide to us, or that is provided to us by a Subscriber to our Services (under the brand name Buildertrend), will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.buildertrend.com, www.buildertrend.net, or any other website owned or operated by Buildertrend (collectively "Buildertrend Websites"), you are accepting and consenting to the practices described in this policy.
We may collect and process the following data about you:
Please note that our Service requires you to provide us with certain personal data. If you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your queries.
Technologies such as: cookies, beacons, tags, and scripts are used by Buildertrend and our marketing partners, affiliates, or analytics or online customer support service providers.
These technologies are used in analyzing trends, administering the site, tracking users' movements around the site, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Log Files - As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exist pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
We use information held about you in the following ways:
We may share your personal information with any member of our group, which includes our subsidiaries, affiliates, business partners, agents, and other designated third parties.
We will not share personal information about you or any Content with any third parties, except as described in this Private Policy or in connection with the Services. Data we share with third parties may be in aggregate form or may be personally identifiable. We may share your information with selected third parties, including:
In certain situations, Buildertrend may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose your personal information to third parties:
Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to third parties and not to Buildertrend.
Buildertrend will make commercially reasonable efforts to provide you reasonable access to any of your personally identifying information we maintain at your request. If your personally identifiable information changes, or if you no longer desire our Service, you may request to amend your personally identifiable information by postal mail at the contact information listed below, or at email@example.com.
Buildertrend Solutions, Inc.
11818 I Street
Omaha, NE 68137
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as described in this Policy, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Out of respect for your privacy, you may choose to stop receiving our marketing information e-mails by following the unsubscribe instructions included in these emails, accessing the e-mail preferences in your account settings page, or you can contact us at firstname.lastname@example.org.
All information you provide to us is stored on secure servers in a controlled environment with limited access. Any payment transactions will be made using encrypted technology. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
While no transmission of information via the internet is completely secure, we take reasonable measures to protect your personal data, and we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
You have the right to ask us not to process your personal data for marketing purposes. You can also exercise the right at any time by contacting us at email@example.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Under California law, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties for their direct marketing purposes. The notice will identify the categories of personal information shared with third parties, as well as the name and address of the third parties that receive such personal information. If you want a copy of this notice, please submit a written request to the following address:
Buildertrend Solutions, Inc.
11818 I Street
Omaha, NE 68137
Our website includes publicly accessible blogs or forums. Any information you provide in these areas may be read, collected, and used by others who access them. This includes information posted on our public social media accounts. To request removal of your personal information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We may display personal testimonials of satisfied customers on our site, along with other endorsements. If you wish to update or delete your testimonial, you can contact us at email@example.com.
You can import contacts from your Outlook or other e-mail account address book to invite them to become members of our site. We collect the username and password for the e-mail account you wish to import your contacts from and will only use it for that purpose.
This Service is not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at firstname.lastname@example.org. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
The European Union's General Data Protection Regulation, or "GDPR," gives certain rights to European residents in relation to their personal data. We have implemented transparency and organizational changes to allow and help users take advantage of those rights.
If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in Uses Made of the Information will be deleted. If at any point you wish for us to delete information about you, you can simply contact us at email@example.com
You have the right to request access to the information we have on you. You can do this by contacting us at firstname.lastname@example.org. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you with an administrative fee.