Upgrading the remodeling experience in San Francisco with Jeff Kann

Episode 86

On this episode of “The Building Code,” Tom and Paul are talking with Jeff Kann of Houseworks Inc. in San Francisco. Houseworks is a design-build company that focuses on creating highly functional and beautiful spaces for their clients.

Tune in to the full episode to hear about how Jeff’s experience with building homes as a homeowner led to his passion for remodeling houses and how he uses communication to maintain a superior client experience.

HOW DO YOU HELP HOMEOWNERS IMPROVE THEIR LIVES THROUGH THE SPACE IN THEIR HOMES?

  • Start by identifying the homeowner’s needs and their requirements
  • Work with the existing footprint of the home to make improvements
  • Create flow between the living spaces and the kitchen space
  • Add bedrooms and bathrooms for a growing family
  • Make sure rooms are laid out and accessible for aging adults

HOW HAS TECHNOLOGY HELPED MAINTAIN CLIENT COMMUNICATION?

“Not every homeowner can see a construction site and actually know what happened. We assume that they do because we see it, but if that’s not what you do, you don’t always know. Sometimes it looks like there was nothing happening for a period of time when actually there’s a ton of stuff happening.”

To keep clients informed we:

  • Post and share schedules through the Buildertrend app, so clients can access it when it’s most convenient for them
  • Use the Daily Logs feature as a way to keep homeowners informed on a daily basis
  • Upload photos, so clients can see what work has been done on their home

LINKS AND MORE

Check out Houseworks Inc. on their website and follow them on social:

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