CBUSA Training Program Terms and Conditions
Last updated: September 18, 2026
These CBUSA Training Program Terms and Conditions (these “Program Terms”), by and between CBUSA, LLC (“Company,” “we,” or “us”) and the Builder Member (as defined in the Builder Membership Agreement) that registers, or on whose behalf a Participant registers, for a Program (“Builder Member,” “you,” or “your”), govern Builder Member’s registration for, payment for, and participation in any training program, course, or similar educational offering that Company makes available to Builder Members from time to time (each, a “Program”), regardless of the subject matter of the Program or whether the Program is designed and delivered by Company directly or by an independent third party engaged by Company (in either case, the “Program Provider”). The specific name, description, format, schedule, capacity, fee, cancellation policy, and Program Provider for a given Program may be set forth on that Program’s registration page (the “Program Page”), which is incorporated into these Program Terms by reference for that Program. These Program Terms, together with the Builder Membership Agreement Terms and Conditions previously accepted by Builder Member (the “BMA”), the applicable Program Page, and Company’s Privacy Notice, govern Builder Member’s participation in each Program. Capitalized terms used but not defined in these Program Terms have the meanings given to them in the BMA.
BY CHECKING THE ACCEPTANCE BOX ON A PROGRAM PAGE, BY SUBMITTING PAYMENT FOR A PROGRAM, OR BY OTHERWISE ACCESSING OR PARTICIPATING IN A PROGRAM, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTAND THESE PROGRAM TERMS AND THE APPLICABLE PROGRAM PAGE, THAT YOU HAVE THE POWER AND AUTHORITY TO BIND BUILDER MEMBER TO THEIR TERMS, AND THAT BUILDER MEMBER ACCEPTS AND AGREES TO BE BOUND BY THESE PROGRAM TERMS. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU OR BUILDER MEMBER DO NOT AGREE TO THESE PROGRAM TERMS, DO NOT REGISTER FOR OR PARTICIPATE IN THE PROGRAM.
1. Programs Generally
1.1 Program Description
Each Program’s subject matter, objectives, and content are described on the applicable Program Page. Unless the Program Page expressly states otherwise, a Program is not designed to teach, endorse, or promote any specific software, platform, product, or methodology, and Company and Program Provider make no representation that any tool, product, or approach referenced or used during a Program is suitable for Builder Member’s business.
1.2 Format and Schedule
The format, number and length of sessions, schedule, and enrollment capacity for a given Program may be set forth on the applicable Program Page. Company and Program Provider reserve the right to modify the schedule, format, session length, curriculum, or facilitator for a Program, or to cancel or reschedule any session, at any time, with notice to registered Participants where reasonably practicable. Registration for a Program with limited capacity is accepted on a first-come, first-served basis.
1.3 Participants; Registration on Behalf of Builder Member
Registration for a Program is limited to owners and employees of current, active Builder Members in good standing under the BMA (each, a “Participant”). By completing registration, the individual Participant represents and warrants that they are an individual authorized by Builder Member to register for and attend the Program on Builder Member’s behalf, and to accept these Program Terms on Builder Member’s behalf. Builder Member remains responsible for the acts and omissions of each Participant it registers, and for all Program Fees (as defined below) associated with such Participant’s registration.
1.4 Recordings
Company and Program Provider may record Program sessions. Session recordings will be made available only to the registered Participants of that specific Program for their own internal business purposes. The Company may make the recording of a Summit keynote session available more broadly, including through the Company’s Community platform (the “Community”). Other Program Materials may be made available to Participants and, at Company’s discretion, more broadly to Builder Members through the Community or such other means as Company designates, in each case for internal business purposes only. Participants may not independently record, capture, or reproduce any Program session (including by screen-recording, screenshotting, or use of any third-party recording tool) without Company’s prior written consent. Company and Program Provider do not guarantee that any session will be recorded or that a recording will be free of technical error.
2. Fees and Payment
2.1 Program Fee
Builder Member shall pay the registration fee per Participant for a Program as set forth on the applicable Program Page at the time of registration (the “Program Fee”). Builder Member authorizes Company (or its designated payment processor) to charge the Program Fee to the payment method Builder Member provides at registration. Builder Member is responsible for the accuracy of the billing and contact information it submits during registration.
2.2 Cancellation by Builder Member; Substitution
Builder Member may substitute a different individual to attend a Program in place of a registered Participant at no additional charge, or cancel a Participant’s registration for a full refund of the Program Fee paid, provided that Builder Member emails Company at least three (3) business days before the date of the Program’s first session. Requests received after that deadline are not eligible for substitution or a refund, except as provided below for a cancellation after a Program’s sessions have begun. If Builder Member cancels a Participant’s registration after a Program’s sessions have begun, Company will refund Builder Member the Program Fee prorated based on the number of sessions remaining as of the date Company receives the cancellation request. Except as this Section or the applicable Program Page otherwise expressly states, Program Fees are otherwise non-refundable once paid. A Participant who is unable to attend a live session remains enrolled in the Program and, where applicable, will have access to that session’s recording; no partial refund or credit is available for a missed session.
2.3 Cancellation or Rescheduling by Company
If Company or Program Provider cancels a Program in its entirety before it begins, Builder Member’s sole and exclusive remedy is a refund of the Program Fee actually paid for the cancelled Program. Company is not responsible for any other costs Builder Member may incur in connection with a Program, including travel, staffing, or opportunity costs.
3. Role of Program Provider; Program Content
3.1 Independent Third-Party Provider
Where a Program is designed, facilitated, or delivered by a Program Provider other than Company, Program Provider is an independent contractor engaged by Company and is not an employee, agent, partner, or joint venturer of Company, and nothing in these Program Terms creates such a relationship. Views, opinions, recommendations, and instructional content presented during a Program are those of the applicable Program Provider and its facilitators, and do not necessarily reflect the views of Company.
3.2 No Professional Advice; No Endorsement
Programs are educational and instructional in nature. Nothing provided in a Program constitutes legal, financial, tax, technical, cybersecurity, or other professional advice, and neither Company nor Program Provider is acting as Builder Member’s advisor in any such capacity by virtue of a Program. References to any third-party tool, product, platform, or service during a Program are for illustrative purposes only and do not constitute an endorsement, certification, or warranty by Company or Program Provider regarding that tool, product, platform, or service’s suitability, security, accuracy, or compliance with applicable law. Builder Member remains solely responsible for evaluating and deciding whether and how to use any tool, product, platform, or practice discussed in a Program in its business, including compliance with any applicable third party’s own terms of use and any applicable law.
4. Participant Conduct
Each Participant will engage in a Program in a professional and respectful manner. Company may remove a Participant from a Program, without refund, for conduct that is abusive, harassing, disruptive to other participants, or that violates these Program Terms.
5. Program Materials; Intellectual Property
5.1 Ownership
All curricula, slides, exercises, templates, recordings, and other instructional content made available in connection with a Program (collectively, “Program Materials”) are and will remain the property of Company and/or the applicable Program Provider, as applicable, and are protected by applicable intellectual property laws. No rights in Program Materials are transferred to Builder Member except the limited license granted in Section 5.2.
5.2 Limited License
Company grants Builder Member a non-exclusive, non-transferable, non-sublicensable, limited license to access and use Program Materials solely for Builder Member’s own internal business purposes. Builder Member may not copy, reproduce, distribute, publicly display, resell, sublicense, or create derivative works from Program Materials, or use Program Materials to develop or market a competing training offering, without Company’s and the applicable Program Provider’s prior written consent.
5.3 Recording Consent
By participating in a live Program session, each Participant consents to being recorded (including audio, video, and screen-shared content).
6. Data Privacy
Registration information (including Participant name, business name, email address, and payment information) is collected through Company’s designated registration platform and is used to administer registration, payment, and communications about a Program, and may be shared with the applicable Program Provider solely to facilitate delivery of that Program and issuance of recordings. Collection and use of this information is otherwise governed by Company’s Privacy Notice.
7. Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED IN THESE PROGRAM TERMS OR THE APPLICABLE PROGRAM PAGE, EACH PROGRAM AND ALL PROGRAM MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” COMPANY AND PROGRAM PROVIDER DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NEITHER COMPANY NOR PROGRAM PROVIDER WARRANTS THAT A PROGRAM WILL MEET BUILDER MEMBER’S EXPECTATIONS, RESULT IN ANY PARTICULAR BUSINESS OUTCOME, OR BE FREE FROM INTERRUPTION, DELAY, OR TECHNICAL ERROR (INCLUDING ERRORS ATTRIBUTABLE TO ANY THIRD-PARTY VIDEOCONFERENCING OR EVENT-REGISTRATION SERVICE).
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY, PROGRAM PROVIDER, OR THEIR RESPECTIVE AFFILIATES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, ARISING OUT OF OR RELATING TO A PROGRAM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL, AGGREGATE LIABILITY OF COMPANY AND PROGRAM PROVIDER (TOGETHER) FOR ANY CLAIM ARISING OUT OF OR RELATING TO A GIVEN PROGRAM OR THESE PROGRAM TERMS SHALL NOT EXCEED THE PROGRAM FEE ACTUALLY PAID BY BUILDER MEMBER FOR THE PROGRAM GIVING RISE TO THE CLAIM. THIS SECTION IS IN ADDITION TO, AND DOES NOT REPLACE, THE LIMITATION OF LIABILITY IN SECTION 7 OF THE BMA.
9. Indemnification
Builder Member shall indemnify, defend, and hold harmless Company, Program Provider, and their respective affiliates and its and their respective directors, officers, managers, employees, and agents (collectively, the “Program Indemnified Parties”) from and against any and all Claims (as defined in the BMA) based upon, relating to, or arising from: (a) Builder Member’s or any of its Participants’ breach of these Program Terms; (b) information a Builder Member or its Participant discloses during a Program; or (c) a Participant’s conduct in connection with a Program. This Section is in addition to, and does not limit, Section 9 (Indemnity) of the BMA.
10. Relationship to the BMA; Term
These Program Terms supplement, and are incorporated into, the BMA. In the event of a direct conflict between these Program Terms (or an applicable Program Page) and the BMA with respect to a Program specifically, these Program Terms (and the applicable Program Page) control; in all other respects, the BMA continues to govern the relationship between Builder Member and Company. As to a given Program, these Program Terms apply from the Registration Date for that Program through its completion (or earlier cancellation or termination), except that Sections 4, 5, 6, 7, 8, and 9 survive completion, cancellation, or termination of that Program. If Builder Member’s participation in the BMA and the GPO terminates for any reason before a Program concludes, Company may, at its discretion, discontinue Builder Member’s or its Participants’ access to the remaining sessions and Program Materials for that Program without refund.
11. Miscellaneous
These Program Terms, the BMA, each applicable Program Page, and Company’s Privacy Notice constitute the entire agreement between Builder Member and Company regarding a given Program and supersede any prior or contemporaneous understandings regarding that Program. Company may update these Program Terms from time to time.