Mining the data field: Success with construction management software in 2020

Sean Robinson / Buildertrend

2020 was a year unlike any other. Despite a rollercoaster economy, global shutdowns and the pandemic’s prevalence, Buildertrend’s customers still found unprecedented success in the last 12 months.

More profits. More projects. More potential. You achieved it all with construction project management software by your side. It’s time to celebrate those wins!

As we do every month, we’re mining our data field to uncover facts and figures based on customer activity of our construction management software. This special year-end post examines how you used our product to reach new heights in 2020. These insights can then hopefully inform decision-making for continued success in 2021.

So, which features were the most popular? How did you stay connected with your clients in this era of social distancing? What did tracking finances look like at a time when every cent counts? Step into the data mine* to get these questions answered – and more!

*Hard hats not required.


Nearly 1 million messages sent to clients

Nearly 1 mil messages sent to clientsTo be exact, we’re talking 949,480 messages across all users in the last year. Digital tools to facilitate client communication have never been more important. With the Messages feature, you were able to centralize all correspondence in Buildertrend and keep homeowners looped in without the need for face-to-face meetings.

Clients are loving the ease and use of Buildertrend, too. In the past year, there were a total of 41,579,401 logins into the Customer Portal. Whoa. That’s nearly 42 million times that clients hopped onto their phone to check their status of a project, ask a question, make selections or even glance at their job’s schedule. The Customer Portal has become an invaluable tool for both clients and contractor.

You communicated with your team a lot, too

6,181,936 daily logs createdTotaling all Buildertrend customers, there were 6,181,936 Daily Logs created this past year. Give yourself a pat on the back for helping achieve this milestone because there is no better way to communicate with your team. This feature empowers construction businesses to give regular progress updates. Even more important, these can be easily shared with every member of the crew, subs and clients. From the palm of your hand, you’re putting an end to communication silos.

But that’s not all. You’re taking it a step further by sharing pictures. Lots and lots of pictures. 52,572,397 images were uploaded to our construction management software in the last year. That’s up significantly from 32 million last year.

You know what they say – a picture is worth a thousand words. Do the math, and it’s impossible not to be impressed with the amount your teams communicate across one platform.

$903,244,661 processed in Buildertrend

See that number? OK. Check it out again. That’s nearly 1 billion with a B. The ball just dropped in Times Square, but you didn’t drop the ball when it comes to tracking finances in Buildertrend. You’re getting paid with the click of a button and paying subs faster than ever before, too.

Moreover, the average contract price for all 2020 jobs entered into Buildertrend was $123,227. Managing all those finances is no easy feat for homebuilders, remodelers and contractors. However, using our Budget, Estimates, Change Order and Purchase Order features you excelled and found success when it escaped so many other industries.

You even used our financial tools to take the work out of overseeing your workforce. This past year saw 7,941,904 Time Clock punches in Buildertrend. That’s nearly 8 million times teams didn’t have to hunt down employees for their hours. In this case, a congratulations is in order for contractors, their crew and all those endless hours saved.

$903,244,661 processed in Buildertrend

926,081 jobs entered throughout 2020

Here’s the big story. Just how many jobs did our construction job management software handle in 2020? Almost a million – which is up from 660,000 last year. Even more impressive, the average job length for 2020 is 86 days compared to 131 in 2019.

These figures serve as proof – you’re doing more than ever and getting it done in less time. Numbers like this really demonstrate how you’re successfully implementing software. You’re growing your business with Buildertrend. It’s that simple.

The amount of potential clients captured by our homebuilder app further illustrates that point. 1,930,859 new leads were entered into Buildertrend throughout 2020. From a single platform, you’re conquering current jobs as well as all the ones to come.

926,081 jobs entered throughout 2020

Cheers to your success

We’re (virtually) popping the champagne and toasting to our favorite people – our customers. Every day, we’re amazed by what your teams accomplish and honored you’ve chosen Buildertrend as your construction management software.

2020 wasn’t an easy year. Yet, our customers show success is possible amidst trying times. We can’t wait to continue celebrating you and tackle 2021, together. The best is yet to come. 🥂


About the Author

Sean Robinson
Sean Robinson

Sean Robinson is a copywriter at Buildertrend

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